Support Specialist

1 week ago

Capital District, Philippines Wingz PH Full time

Overview

Hiring Filipino and Philippine-based professionals only Wingz is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT).

Visit our website:

Job Summary:

We’re hiring a Support Specialist who’s ready to jumpstart or grow their career in customer service. This role is fast-paced and requires someone who can handle phone calls, live chats, and emails simultaneously . The ideal candidate is adaptable, thrives under pressure, and is eager to learn multiple complex processes and protocols unique to our clients . If you’re someone who can work independently, communicate effectively with a team, and is motivated by growth opportunities in a remote setup, we’d love to have you onboard

Responsibilities
  • Work Schedule: US Hours (EST)
  • Work Setup: Remote | Independent Contractor
  • Employment Type: Full-Time | Long-Term Opportunity
  • Fixed Salary: USD 900/ Month
  • Perks: 10 PTO days + HMO (after probation)
  • Payout: Semi-Monthly
  • Equipment: Self-Provided
Qualifications
  • Minimum of 3 years of experience as a customer support representative with a solid background in handling calls, emails, and chat.
  • Strong verbal communication skills in English, with a clear Philippine accent.
  • Flexible and able to handle multiple tasks across various customer support channels.
  • Ability to thrive in a fast-paced environment, managing stress and challenges effectively.
  • Strong team player with the ability to collaborate and communicate openly with colleagues.
  • Independent and self-motivated, able to work remotely with minimal supervision.
  • Driven to grow professionally and take on new responsibilities.
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