IT OPERATIONS AND SUPPORT SPECIALIST

10 hours ago


Mandaluyong, Philippines Eight Under Par (Pawnshop Operator), Inc. Full time

GENERAL RESPONSIBILITIES The IT Operations and Support Specialist will be responsible for the day-to-day general technology support of PFSC such as, but not limited to, incident management, cloud infrastructure support, end-point security monitoring, asset management and user device support. He/she is expected to configure and maintain accessibility of users to the company assets and resources both on premise and on cloud. He should have working knowledge with cloud-based technology and solid experience of Microsoft 365 Active Directory management and end point security implementation. MINIMUM REQUIREMENTS Education: Candidate must be a Bachelor's Degree graduate (or equivalent) in computer science, information technology, or mathematics Related Work Experience: At least two years of experience in IT Knowledge (knowledgeable in the following): Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools as well as IT service delivery tools Knowledge in ITIL and ITSM framework including service delivery, service desk management and related concepts Skills: Experienced in systems and network design, documentation, implementation, testing, and administration Excellent interpersonal skills Ability to maintain confidentiality of company information DUTIES AND RESPONSIBILITIES Provide 1st level support for technology related issues of PFSC associates. Including issue documentation, classification and escalation to the concerned group. Manage and monitor incidents by tracking, documenting and coordinating to the concerned Business Unit (BU). Ensuring that all incidents has been properly resolved on-time and RCA has been closed. Facilitate the tech on boarding process for newly hired associates. Ensuring that users will be able to access company resources securely and reliably. Liase with Operations group to assist in user issue escalation to the platform provider. Liase with 3rd party vendors and service providers to ensure timely resolution of issues. Coordinate with PPS tech team in resolving issues concerning VPN connectivity, PPS and PalawanPay API integration, Apex One and PPS supplied Lenovo devices among others. Assists in monitoring the application(s) during deployment and post deployment. Ensuring all application issues and user concerns are documented and reported to the concerned BU. #J-18808-Ljbffr


  • IT Support Specialist

    2 weeks ago


    Mandaluyong, Philippines First Multi-tech Industrial and Development Corporation PH Full time

    Handle technical issues related to hardware and software as an IT Support Specialist. Your Role Key responsibilities are as follows: Install and configure computer hardware, software, systems, networks, printers, and scanners. Monitor and maintain computer systems and networks. Respond promptly to service issues and requests. Provide technical support across...


  • Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Keep the World Moving-One Operation at a Time Be the backbone of global business success by powering smooth workflows, seamless coordination, and process efficiency that drives customer satisfaction. Join a team that values precision, collaboration, and balance. This is your opportunity to make your mark in global operations-optimizing processes, supporting...


  • Mandaluyong, Philippines Maxx and Bruno Pet Nation Corp. Full time

    E-Commerce Operations Specialist Maxx and Bruno Pet Nation Corp. Negotiable On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time Job Description Processing orders and Handling customer service Handles Chat Support Managing Online Stores Handling of Monitor and Data Encoding of Product Listings Other tasks may be assign Qualifications At least 1 year...


  • Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time ₱900,000 - ₱1,200,000 per year

    At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing...


  • Mandaluyong, Philippines Support Services Group Full time

    As the Team Manager, you will play a critical role in developing and implementing effective strategies to achieve performance targets, maintaining compliance with US regulations, and fostering a collaborative, rewarding workplace culture.Key Responsibilities: Operations Management: Set productivity standards and operational strategies to meet performance...


  • Mandaluyong Central Post Office P, Philippines Support Studios Full time ₱30,000 - ₱40,000 per year

    We're Hiring ArchiCAD Specialist / ArchitectLocation: Mandaluyong, Philippines (On-site, office setup)Are you an ArchiCAD specialist or architect with a passion for precision and design excellence? Join our dynamic team and collaborate on global projects. This is your opportunity to bring creativity and technical expertise to impactful designs.What You'll...


  • Mandaluyong City, National Capital Region, Philippines Maya Full time ₱900,000 - ₱1,200,000 per year

    Overview:The Operations Specialist must have the ability to think analytically, communicate effectively, and execute efficiently (while maintaining focus on quality). The responsibilities of the Operations Specialist are inclusive of monitoring and control of day-to-day, process improvement and support activities under Load & Shop Operations. The key...


  • Mandaluyong, Philippines Tutor Me LA LLC Full time

    Educational Support Specialist (Academic Success Coordinator) Educational Support Specialist (Academic Success Coordinator) This job is fully Remote! Clear and excellent English communication skills required. A recorded self-interview is required to apply for this role, apply only if you are willing to accomplish the self-interview.ResponsibilitiesThe...

  • Design Engineer

    2 days ago


    Mandaluyong, Philippines Primus@knowledge@Specialist Full time

    About the role This is an exciting opportunity to join @Specialist' as a Design Engineer. As a Design Engineer, you will be responsible for designing and developing innovative engineering solutions that drive the company's product development and innovation. This is a full-time role based in Mandaluyong City, Metro Manila. What you'll be doing Collaborate...


  • Mandaluyong, Philippines VidaXL Services (PH) Inc. Full time

    Job Purpose As a Campaign Operations Specialist , you will be a key enabler for the Brand & Campaign team, ensuring smooth, accurate, and timely execution of marketing campaigns. You will manage the end-to-end operational setup—from building campaigns in our Webshop backend system to coordinating their on-time launch across multiple countries. Your role...