Sales Support Specialist

5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Emapta Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Power Global Connectivity and Grow Your Career in Telecom This is your chance to work with an award-winning telecommunications pioneer driving innovation across Australia's digital landscape. Known for their high-speed networks and game-changing features, our client connects communities and enables progress through technology. As part of this high-performing team, you'll help deliver exceptional customer experiences while expanding your expertise in a fast-moving, future-focused industry built on excellence, creativity, and collaboration. Job Description As a Sales Support Specialist, you'll be at the heart of delivering seamless telecom experiences to customers. You'll handle inquiries, promote services, manage orders, and ensure efficient provisioning. This position combines sales, coordination, and customer service, making it perfect for professionals who want to grow in the telecommunications or internet services industry. Job Overview Employment type: Full-time Shift: Day shift, Shifting Work setup: Onsite, Megatower, Ortigas Competitive Salary Package Prime office location at Megatower, Ortigas (Easy access to MRT stations, restaurants, and banks) HMO coverage with free dependent upon regularization Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Mentorship and exposure to global leaders and teams Diverse and supportive work environment The Qualifications We Seek At least 1 year of sales experience in the Australian telecommunications industry (preferred) Excellent English communication skills —both written and verbal Demonstrated success in personal selling , with a strong flair for building rapport and closing sales Experience working in a Telco or ISP environment is a strong advantage Patient, courteous, and detail-oriented, with the ability to manage customer inquiries effectively Resilient and adaptable, able to maintain focus and performance over extended work periods Motivated by results, with a professional attitude aligned to team goals and performance expectations Your Daily Tasks Act as a Sales Development Representative to Australian customers promoting Exetel and Superloop's wide range of telecommunication services Handle inbound calls effectively, adhering to company guidelines, and generating sales Perform various service qualification checks using advanced web-based applications Effectively answer sales inquiries promptly and professionally Undertake sales orders and submit necessary applications for effective provisioning/delivery of services Provide an update on activation and provisioning status for the in-flight orders Update and complete pending provisioning tasks on the in-flight orders About the Client Connecting the Future, One Network at a Time Our client is Australia's modern challenger telco that has transformed from a bold startup in 2014 into a multi-award‑winning powerhouse of connectivity . Backed by a strong reputation for reliability and innovation, they deliver services that keep people connected to what matters most. With over 400,000 customers and a fiber‑optic backbone stretching across the country, they deliver internet, mobile, and enterprise solutions built for speed and simplicity. Recognized for innovation with Canstar and Finder awards, they combine cutting‑edge tech with a can‑do culture. Here, careers move as fast as the networks they power, with possibilities as limitless as the data they provide. Welcome to Emapta Philippines Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 , Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like‑minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra Seniority level Mid-Senior level Employment type Full-time Job function Outsourcing and Offshoring Consulting #J-18808-Ljbffr