IT Support Analyst 02N25
19 hours ago
Job Description As an IT Support Analyst, you will be an integral part of our information technology team, responsible for providing essential technical support and troubleshooting services to ensure the highest levels of customer satisfaction. You will address IT‑related queries and issues, provide solutions to hardware and software problems, and collaborate with a team of professionals to improve our IT systems and networks. Your role will require excellent problem‑solving capabilities, strong communication skills, and the ability to work under pressure in a fast‑paced environment. This position offers opportunities for professional growth and the chance to work with cutting‑edge technologies. Responsibilities Provide first‑level contact and support for end‑user questions and IT incident reports. Troubleshoot network, hardware, and software issues to resolution for users across the organization. Collaborate with other IT team members to ensure efficient system performance and repairs. Maintain detailed documentation of technical issues, solutions, and updates in the IT knowledge base. Assist in installing, configuring, and maintaining computer systems, including hardware and software. Escalate unresolved issues to the appropriate internal teams when necessary for swift interventions. Conduct regular system checks and preventative maintenance to minimize system downtimes. Maintain strong, lasting relationships with users to understand their IT needs and improve service quality. Support data backup, recovery processes, and ensure data integrity and security across all levels. Provide guidance and training to users on new software applications when implemented. Stay up to date with the latest technology trends and advancements within the IT industry. Participate in projects and collaborate with cross‑functional teams to enhance IT systems. Requirements Bachelor’s degree in Information Technology, Computer Science, or related field preferred. Proven experience as an IT Support Analyst or similar role in a technical environment. Strong knowledge of computer systems, networks, and system administration fundamentals. Experience with troubleshooting and resolving issues in IT infrastructure components. Excellent customer service skills with strong verbal and written communication abilities. Ability to work independently, manage multiple tasks, and prioritize effectively under pressure. Availability to work flexible hours and on‑call shift schedules as required by the organization. #J-18808-Ljbffr
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Business Analyst 02N25
20 hours ago
Cebu City, Philippines TALENTMATE Full timeJob Description The role of a Business Analyst (Code: 02N25) is crucial in understanding and analyzing business operations to help improve efficiency, productivity, and profitability. As a Business Analyst, you will be at the heart of company projects and initiatives, analyzing needs and working with different departments to provide data‑driven insights....
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IT Coordinator/System Admin 02N25
18 hours ago
Quezon City, Philippines TALENTMATE Full timeIT Coordinator/System Admin 02N25 – TALENTMATE Location: Quezon City, National Capital Region, Philippines Work Type: Full‑Time Role Level: Mid‑Level Job Description An IT Coordinator/System Admin is a pivotal role within an organization, responsible for overseeing and maintaining the company’s IT systems, networks, and services to support business...
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Real Time Analyst
2 weeks ago
Cebu City, Central Visayas, Philippines Ethos Support Full time ₱1,200,000 - ₱3,600,000 per yearJob SummaryThe Real-Time Analyst is responsible for monitoring and managing the real-time performance across multiple queues and accounts. This role involves analyzing data, identifying trends, and making recommendations to ensure optimal staffing levels and service levels are maintained. The Real-Time Analyst works closely with the operations team to...
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Business Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱840,000 - ₱900,000 per yearAbout the RoleWe are seeking a highly motivated and detail-oriented Business Analyst with a strong background in finance and insurance projects. The ideal candidate will work closely with stakeholders, project managers, and technical teams to gather, analyze, and document business requirements, ensuring that solutions align with business goals and industry...
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Business Analyst
7 days ago
Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱960,000 - ₱1,200,000 per yearOverview:We are seeking an experienced Business Analyst with a strong background in the insurance domain to join our team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and bridging the gap between business needs and technical solutions. This role requires solid experience in insurance...
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IT Technical Support
1 week ago
Cebu City, Philippines Online business It Full timeResponsibilities We are seeking a skilled IT Support Specialist to provide technical assistance and support for our organization. The role involves troubleshooting hardware and software issues, maintaining systems, and ensuring seamless IT operations. Proven experience in IT support or a related role. Knowledge of hardware, software, and network...
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Support Analyst
1 week ago
Quezon City, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per yearAbout the role We are looking for a talented and dedicated Support Analyst to join our team at ARTECH TECHNOLOGY INC. In this contract role, you will be responsible for providing high-quality IT support and troubleshooting assistance to our clients. As a Support Analyst - AMS, you will be based in Quezon City, working within our Information & Communication...
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Senior System Analyst
1 week ago
Makati City, National Capital Region, Philippines IT Managers Inc Full time ₱720,000 - ₱1,080,000 per yearAbout the RoleWe are looking for a Systems Analyst with solid experience in Oracle technologies and integration workstreams to join our Core Banking Unit under the Information Technology Group. This role will focus on understanding complex business requirements, developing detailed functional specifications, and ensuring successful implementation of...
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Support Analyst
2 days ago
Baguio City, Cordillera, Philippines THOUGHTFOCUS Inc.,PH Full time ₱300,000 - ₱450,000 per yearAbout the Role: We are looking for a Support Analyst - Accounting to join our dynamic and vibrant team. As a leading provider of innovative real estate software applications, we are committed to providing our clients with exceptional support.As a Support Analyst - Accounting, you will add to the positive and supportive team dynamic, with an optimistic and...
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Customer Care Executive 02N25
19 hours ago
Cebu City, Philippines TALENTMATE Full timeCustomer Care Executive Mid‑level, full‑time role based in Cebu City, Philippines at TALENTMATE. The position focuses on delivering high‑quality customer service and maintaining positive client relationships. Overview You will serve as the primary point of contact for our clients, providing timely and accurate support for inquiries related to our...
