Customer Care Executive 02N25
23 hours ago
Customer Care Executive Mid‑level, full‑time role based in Cebu City, Philippines at TALENTMATE. The position focuses on delivering high‑quality customer service and maintaining positive client relationships. Overview You will serve as the primary point of contact for our clients, providing timely and accurate support for inquiries related to our products and services. Working within a dynamic team, you will utilize exceptional communication and problem‑solving skills to handle complaints, support issues, and customer questions efficiently, ensuring satisfaction and fostering retention. Responsibilities Respond to customer inquiries with accurate information promptly. Resolve customer complaints efficiently and professionally. Document customer interactions and transactions thoroughly. Follow up on interactions to ensure the highest satisfaction levels. Provide feedback on customer issues to improve service processes. Collaborate with the sales team to understand product offerings. Assist with onboarding new customers and supplying necessary information. Coordinate with other departments to resolve client queries swiftly. Maintain an updated knowledge base regarding product changes and updates. Participate in regular training sessions to enhance product knowledge and service skills. Contribute to team meetings and discussions aimed at improving service delivery. Track customer cues and recommend enhancements based on feedback to management. Requirements Bachelor’s degree or equivalent experience in customer service or a related field. Exceptional verbal and written communication skills. Demonstrated ability to handle client complaints and provide effective solutions. Experience managing multiple tasks while maintaining high attention to detail. Strong interpersonal skills with a customer‑focused attitude. Proficiency in using customer service software and Microsoft Office Suite. Ability to work flexible hours, including some weekends, as required. Job Details Role Level: Mid‑LevelWork Type: Full‑TimeCountry: PhilippinesCity: Cebu CityCompany Website: talentmate.com #J-18808-Ljbffr
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Business Analyst 02N25
24 hours ago
Cebu City, Philippines TALENTMATE Full timeJob Description The role of a Business Analyst (Code: 02N25) is crucial in understanding and analyzing business operations to help improve efficiency, productivity, and profitability. As a Business Analyst, you will be at the heart of company projects and initiatives, analyzing needs and working with different departments to provide data‑driven insights....
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Customer Care Executive
1 day ago
Quezon City, Philippines Stemz Healthcare Full timeCompany Overview Since 2015, Stemz Healthcare has been committed to revolutionizing healthcare services worldwide. Utilizing cutting‑edge technology, including Machine Learning and Artificial Intelligence, Stemz ensures the highest quality of patient care and efficiency. With a strong global presence, Stemz Healthcare is dedicated to delivering superior...
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Customer Care Executive
7 days ago
Quezon City, National Capital Region, Philippines Stemz Healthcare Full time ₱150,000 - ₱250,000 per yearCompany DescriptionSince 2015, Stemz Healthcare has been committed to revolutionizing healthcare services worldwide. Utilizing cutting-edge technology, including Machine Learning and Artificial Intelligence, Stemz ensures the highest quality of patient care and efficiency. With a strong global presence, Stemz Healthcare is dedicated to delivering superior...
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Customer Care Executive – Sales – Energy – Cebu
4 weeks ago
Cebu City, Philippines Fusion CX Full timeReady to take on an exciting opportunity in the heart of Cebu? Are you a customer service professional searching for call center jobs in Cebu or call center sales jobs in Cebu? Join Fusion CX for a fantastic Cebu hiring experience! Fusion CX is looking for motivated individuals to fill the roles of Customer Care Executive, call center agent, and sales...
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Cebu City, Philippines Fusion CX Full timeJob Description Job Summary: As a customer care executive in Cebu, you will play a crucial role in assisting customers with their healthcare-related inquiries. You will be responsible for making outbound calls to healthcare providers and ensuring customer satisfaction by offering accurate, professional, and efficient service. The role involves documenting...
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Customer Success Lead
7 days ago
Cebu City, Central Visayas, Philippines Abby Care Full time ₱900,000 - ₱1,200,000 per yearAbout Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...
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Account Executive 02N25
23 hours ago
Cebu City, Philippines TALENTMATE Full timeAccount Executive An Account Executive plays a crucial role in many industries and organizations, acting as a vital link between a company and its clients. This position primarily involves managing client relationships, developing new business opportunities, and ensuring client satisfaction through excellent service and communications. The role requires a...
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Customer Care Specialist
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Cebu City, Philippines Metacom Careers Full timeJoin our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...
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Customer Care Executive
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Quezon City, Philippines Lavu Inc. Full timeAbout Lavu, Inc. Lavu helps profitable high-growth restaurants run seamlessly and move money effortlessly—maximizing control, eliminating fees, and increasing profitability. We unify restaurant operations and finance into one simple, easy-to-use platform so owners can run, pay, get paid, and grow. We’re transforming how restaurants operate with our...
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Customer Care Executive
2 weeks ago
Lucena City, Calabarzon, Philippines Stemz Healthcare Full time ₱104,000 - ₱130,878 per yearPosition:Customer Care ExecutiveLocation: ND DiagnosticQuezon, PhilippinesDepartment:Customer Service/ Medical ServicesReports To:Customer Service & LAB Operations ManagerJob SummaryWe are seeking aMedical Services Coordinatorto assist patients and stakeholdersover callsregarding medical tests, appointment scheduling, document verification, and general...
