Customer Relations Ambassador 1

Relationship Management (Multiple Roles) – Philippines

Note: This listing contains multiple Relationship Management positions in the Philippines with various employers.

1) Relationship Management (General) – Philippines

Company: Y Robinsons Land Corp

Salary: ₱ - ₱

Posted: Today

Job Type: Regular

Description/Responsibilities:

• Handle and assess concerns received from multiple platforms within a standard turnaround time.
• Ensure that all raised concerns have tickets in Salesforce Service Cloud and endorse to the resolution group accordingly.
• Level 1: Resolve within 24 hours. Level 2/3: Coordinate, assign within 24 hours and follow up to hit turnaround time.
• Acknowledge, update, and communicate with customers via Face-to-Face, Email, SMS/Chats (Viber/WhatsApp), and Calls (Zoom/Viber/WhatsApp).
• Consolidate, review, and ensure accuracy of submitted requirements for contract amendments.
• Monitor requests, update Masterfile timely, classify, file, and store per step-process.
• Handle different types of clients and complaints; build relationships and hit CSAT/NPS targets.

Note: This advertiser has chosen not to accept applicants from your region.

Qualifications/Requirements: Not specified in this listing.

2) Customer Relationship Management Specialist – Manila (UMG)

Company: Universal Music Group (UMG)

Location: Manila, Philippines

Posted: Today

Description/Responsibilities:

• Grow and deepen relationships with audiences using data-driven strategies for growth, engagement, loyalty, and customer lifetime value.
• Lead projects; collaborate across marketing, digital, e-commerce, and data analytics; develop audience segments and activation strategies.
• Provide training/support to local teams on marketing automation tools; communicate progress, risks, timelines, and milestones.
• Manage CRM lifecycle, campaigns, and AB testing; ensure best practices across markets.

Qualifications:

• 2-3 years in CRM or audience acquisition; experience in music/entertainment or tech/lifestyle brands preferred.
• Experience with marketing automation tools; analytics tools (Google Analytics, Facebook Ad Manager, etc.).
• Strong analytical, communication, and project management skills.
• Onsite work in Taguig/Manila; willingness to travel as needed.

Bonus Qualifications:

• SQL, Python; data visualization (DOMO, Tableau).

Note: This advertiser has chosen not to accept applicants from your region.

3) CRM Manager – Makati

Company: Geely Motor Philippines Corporation

Location: Makati City, NCR

Posted: Today

Description/Responsibilities:

• Manage and analyze customer interactions and data across lifecycle; develop CRM strategies; oversee CRM projects and reporting.

Qualifications:

• Strong analytical and communication skills; experience in sales and targeted marketing campaigns.
• Project management skills; familiarity with CRM software; Bachelor's degree in Marketing/Business or related field.
• Willing to work on-site in Makati.

4) CRM Functional Consultant – Junior

Location: Taguig (onsite 1–2 days/week); shift: Mid/Night

Experience: 1+ years

Main requirements:

• 1–2 years hands-on MS Dynamics CRM Functional experience (non-negotiable).
• Good English communication; ability to work onsite in Taguig.

Position Description:

Expert knowledge in Dynamics functional areas; serve as liaison between IT and business units; provide documentation and testing support.

Responsibilities:

• Configure and customize Dynamics 365 CRM; develop requirements; test and UAT; support incidents and SLA targets; knowledge transfer.
• Work with Finance, Supply Chain, Sales & Marketing, Customer Service, HR modules.

Note: This advertiser has chosen not to accept applicants from your region.

5) CRM Developer – Taguig

Company: (Marsh/Marsh McLennan postings referenced)

Location: Taguig

Posted: Today

Description/Responsibilities:

• Configure, customize, and integrate Microsoft Dynamics 365 CRM; troubleshoot and support CRM apps.
• Collaborate with stakeholders; stay current with CRM technologies.

Must-Have Qualifications:

• Bachelor’s in IT/CS or related field; 3+ years in Dynamics 365 CRM; CRM modules experience; .NET and SQL Server knowledge; Power Platform.
• Willingness to work onsite in Taguig.

Nice-to-Have:

• Experience with system integrations; strong problem-solving.

Note: This advertiser has chosen not to accept applicants from your region.

6) Client Relationship Management – Marsh Marsh McLennan

Location: Philippines (Makati/Hybrid)

Posted: Today

Description/Responsibilities:

• Act as first point of contact for day-to-day communication; manage complex accounts; conduct client research; prepare benchmarking and risk maps.
• Support billing, calendars, and coordination; ensure client satisfaction and compliance; escalate issues as needed.
• Build relationships with client counterparts and understand service offerings and market trends.

Requirements:

• 3+ years in client-facing roles; multinational experience preferred.
• Strong communication, cultural competence, strategic thinking, and problem-solving abilities.

Why join: professional development, inclusive culture, global opportunities.

Note: This advertiser has chosen not to accept applicants from your region.

7) Client Relationship Management – Marsh Multinational Team

Location: Philippines

Posted: Today

Description/Responsibilities:

• Develop and maintain relationships with key clients across regions; strategic account planning; cross-cultural collaboration.
• Monitor performance metrics; provide regular reports; support global programs and local market requirements.

Requirements:

• 2–3 years client-facing; strong communication; global awareness; strategic thinking; multitasking.

Preferred: leadership abilities; willingness to travel; graduate in business/related field.

Why join: development opportunities, inclusive culture, career growth.

8) Relationship Management Officer – PJ Lhuillier Group

Location: Makati

Salary: ₱ - ₱

Posted: Today

Description/Responsibilities:

• Maintain knowledge of products and services; inform corporate partners of benefits; promote high-quality sales and service; address client complaints; assist with client satisfaction surveys; upsell/cross-sell.

Qualifications:

• Four-year degree; 2+ years related experience; able to manage onboarding of bank partners; strong stakeholder communication; willing to work in Makati.

Note: This advertiser has chosen not to accept applicants from your region.

#J-18808-Ljbffr

---