Service Ambassador

2 weeks ago

Manila, Philippines Driven Manpower Corporation Full time

Responsibilities and Duties

  • Act as the first point of contact for customers, providing exceptional service and support.
  • Assist with inquiries, resolve complaints, and ensure customer satisfaction.
  • Promote and educate customers about products and services.
  • Collaborate with team members to enhance customer experience.
  • Maintain customer records and follow up as needed.
Qualifications
  • Job Title: Service Ambassador
  • Educational Qualifications: Diploma in Hospitality or a related field.
  • Experience Level: Less than 1 year of relevant experience preferred.
  • Skills and Competencies: Proficient in English, customer-oriented, strong hospitality skills, and excellent communication abilities.
  • Working Conditions: Primarily in a retail or hospitality environment, requiring flexibility in hours.
  • Qualities and Traits: Friendly demeanor, adaptability, problem-solving skills, and a passion for service.
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