Customer Relations Associate

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Customer Relations Associate

Location: Pasay, Camarines Sur

Salary: ₱ - ₱

Employer: Norwegian Maritime Foundation of the Philippines Inc.

Posted: today

Job Description
  • Bachelor Degree of Business, Marketing, Mass Communication or any 4 years related course, open to newly graduate
  • With strong selling negotiation/presentation skills
  • Ability to multi-task and work in high energy environment
  • Willing to do fieldwork
  • With high level of customer service and interpersonal and communication skills
  • With Maritime experience is a plus
Tasks & responsibilities
  • Act as a main point of contact between NTC and the customers.
  • Meet revenue target by expanding sales in assigned accounts and identifying new sales opportunities.
  • Organize and coordinate customer meetings (virtual meetings, visit to customer's office, customer visit to NTC).
  • Maintain healthy relationships with customers by providing information, confirmation, support, and guidance; researching and recommending programs specific to customer needs; resolving customer complaints.
  • Partner with customers to understand their training needs/issues and offers solutions/support.
  • Assist in the market research and customer survey

Job Type: Full-time

  • Paid training

Note: This advertiser has chosen not to accept applicants from your region.

Client Relations Assistant

Location: Guangzhou Modern Cancer Hospital - Manila Office, Pasay City, Metro Manila

Job Type: Full-time

What you are doing

  • Serving as the primary point of contact for clients, responding to inquiries and providing timely and accurate information
  • Scheduling and coordinating client appointments, maintaining detailed records and following up on any outstanding tasks
  • Assisting with the preparation of client files, forms and other documentation as required
  • Performing general administrative duties such as data entry, filing and archiving
  • Supporting the wider client relations team with any ad-hoc tasks or projects as needed

What we re looking for

  • Minimum 1-2 years' experience in a client-facing or administrative support role, ideally within the healthcare or medical services industry
  • Excellent communication and interpersonal skills with the ability to build rapport and provide a high standard of client service
  • Strong organizational and time management abilities to prioritize tasks and meet deadlines
  • Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
  • A calm and professional demeanor, with the ability to handle sensitive situations with empathy and discretion

What we offer

At Guangzhou Modern Cancer Hospital, we are committed to creating an environment where our employees can thrive. We offer a competitive salary, opportunities for career progression, and a comprehensive benefits package. We also promote a healthy work-life balance, with flexible working arrangements available.

About us

Guangzhou Modern Cancer Hospital is a leading provider of world-class cancer treatment and care in the Philippines. Our mission is to deliver personalized, innovative and compassionate cancer services to our patients with state-of-the-art facilities.

How to apply

Click apply now to submit your application or send your resume to the contact specified by the advertiser. This advertiser has chosen not to accept applicants from your region.

Accounts Payable (Invoice Management)

Location: Pasay (Onsite)

Work setup: Onsite

Work shift: Night shift

Salary: PHP 25,000 to PHP 35,000

Headcount: 2

Qualifications
  • Graduate of a Bachelor's Degree.
  • Prior experience of at least 2 to 3 years in Accounts Payable or Finance & Accounting role as an AP Analyst or worked in a BPO industry catering to customer needs.
  • 2 to 3 years of invoice management and creation experience.
  • Good verbal and written communication skills, with a strong customer service focus
  • Detail oriented and with problem solving skills
  • Experience with Netsuite and/or Oracle a plus.
  • Should not be a current or former employee of Alldigitech
  • Must not be a job hopper who only works for less than a year for several companies.
  • Should be amenable to attend for online interview.

Recruitment Process: (Virtual/Online)

  • Initial Interview
  • English Proficiency Exam and Email Assessment
  • Operations Interview
  • Client Interview

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Location: Pasay, Camarines Sur

Salary: ₱18000 - ₱20000

Employer: Eugel Dental and Wellness Center OPC

Posted: today

Job Description

Launch Your Career Today – Fast & Virtual Hiring No Final Interview

We are looking for passionate Call Center Agents for Ayala North Exchange, Makati. Earn up to ₱20,000/month with perks.

What is in it for you?

  • Quick & 100% Virtual Hiring – apply from home
  • Full training + guidance
  • Competitive pay up to ₱20K + incentives & benefits
  • Immediate start – no long wait times
  • Friendly and collaborative team environment

Who can apply?

  • HS/SHS Graduate, College Level, or Graduate
  • Minimum 6 months BPO experience handling financial (local or international)
  • Strong communication skills
  • Willing to work onsite at Ayala North Exchange, Makati

Benefits

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Paid training
  • Promotion to permanent employee

Application Question(s):

  • Please provide active email address and Viber number
  • Do you have BPO experience? If yes, for how long and from which company?
  • Are you amenable to work onsite in Ayala Avenue Makati?
  • Do you have a laptop/desktop with webcam and headset?

Note: This advertiser has chosen not to accept applicants from your region.

Customer Service Manager

Location: Pasay

Salary: Not specified

Posted: 1 day ago

Job Description
  • Lead and manage the customer service team to ensure exceptional service delivery.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Handle escalated customer inquiries and complaints effectively and professionally.
  • Monitor and analyze customer service metrics to identify areas for improvement.
  • Collaborate with internal teams to resolve service issues and enhance processes.
  • Train and mentor team members to develop their skills and performance.
  • Ensure compliance with company policies and industry standards in customer service operations.
  • Prepare and present reports on customer service performance to senior management.

Requirements

  • Strong background in managing customer service teams, ideally within the Transport & Distribution industry.
  • Excellent communication and problem-solving skills.
  • Proven ability to analyze data and implement strategies for service improvement.
  • Familiarity with customer service tools and technologies.
  • Results-oriented mindset and leadership ability.

This job description contains multiple postings and is for evaluation/refinement.

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