Senior Product Delivery Associate

2 weeks ago

Cebu City, Philippines J.P. Morgan Full time

Job Summary As a Sr Product Delivery Associate in the Product Oversight and Support Team, you play an integral role in helping Product Partners solve difficult control-related issues through collaborative problem-solving. Utilizing your deep understanding of risk and controls coupled with your ability to collaborate closely with cross-functional teams, you will guide Product Partners in the areas of risk monitoring, oversight, and controls. Your vital help allows our Product Partners to provide cutting-edge external and internal products that exceed customer expectations. Job responsibilities Provide consulting services to inform and coach product owners on a robust control framework with a focus on effective risk management of their product or process. Triaging broken processes, taking action to resolve and land with new ownership. Oversee Action Plans (APs) and offer support to AP Owners to ensure timely delivery. In certain situations, assume ownership of APs if there is no other designated owner. Provide Audit support and advocacy. Assist in various Change Management activities (Business Assessment and Readiness, Risk Materiality, etc.) Oversee large breaks/issues as appropriate. Collaborate with cross-functional partners (e.g., Business Control Managers, Legal, Product, Finance) to address and resolve risk-related business issues. Track and escalate risk issues to leadership as necessary. Execute monitoring controls where necessary. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in risk and controls or related experience. 3+ years in a payment processing, financial or product related role; understanding of the payments space. Advanced knowledge of the product development life cycle. Comfortable with change, debate, and conflicting objectives or priorities Drives results through leadership, people, communication and influence. Proven experience driving large initiatives spanning acrossthe firm. Confidence to work independently and develop creative ways to achieve goals. Excellent negotiation and collaboration skills with cross-functional leaders. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, and SharePoint. All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool. #J-18808-Ljbffr

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