Senior Product Delivery Associate

4 days ago

Cebu City, Central Visayas, Philippines Chase- Candidate Experience page Full time ₱900,000 - ₱1,200,000 per year

If you enjoy helping Product Leaders navigate dynamic business challenges and risks, then this is the role for you. Join our team and play a key role in delivering high-quality products to countless customers worldwide.

Job Summary:

As a Sr Product Delivery Associate in the Product Oversight and Support Team, you play an integral role in helping Product Partners solve difficult control-related issues through collaborative problem-solving. Utilizing your deep understanding of risk and controls coupled with your ability to collaborate closely with cross-functional teams, you will guide Product Partners in the areas of risk monitoring, oversight, and controls. Your vital help allows our Product Partners to provide cutting-edge external and internal products that exceed customer expectations.

Job responsibilities:

  • Provide consulting services to inform and coach product owners on a robust control framework with a focus on effective risk management of their product or process. 
  • Triaging broken processes, taking action to resolve and land with new ownership. 
  • Oversee Action Plans (APs) and offer support to AP Owners to ensure timely delivery. In certain situations, assume ownership of APs if there is no other designated owner.
  • Provide Audit support and advocacy. 
  • Assist in various Change Management activities (Business Assessment and Readiness, Risk Materiality, etc.) 
  • Oversee large breaks/issues as appropriate.
  • Collaborate with cross-functional partners (e.g., Business Control Managers, Legal, Product, Finance) to address and resolve risk-related business issues.
  • Track and escalate risk issues to leadership as necessary.
  • Execute monitoring controls where necessary. 

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in risk and controls or related experience.
  • 3+ years in a payment processing, financial or product related role; understanding of the payments space.
  • Advanced knowledge of the product development life cycle.
  • Comfortable with change, debate, and conflicting objectives or priorities 
  • Drives results through leadership, people, communication and influence.
  • Proven experience driving large initiatives spanning across the firm. 
  • Confidence to work independently and develop creative ways to achieve goals.
  • Excellent negotiation and collaboration skills with cross-functional leaders.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, and SharePoint.

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool. 

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