Senior Product Delivery Associate

Senior Product Delivery Associate (Assistant Vice President) - Controls (Commercial & Investment Bank)

Join to apply for the Senior Product Delivery Associate (Assistant Vice President) - Controls (Commercial & Investment Bank) role at JPMorganChase.

Job Description

If you enjoy helping Product Leaders navigate dynamic business challenges and risks, this is the role for you. Join our team and play a key role in delivering high-quality products to customers worldwide.

Job Summary

As a Sr Product Delivery Associate in the Product Oversight and Support Team, you will help Product Partners solve complex control-related issues through collaborative problem-solving. You will guide Product Partners in risk monitoring, oversight, and controls, leveraging your understanding of risk and controls and your ability to collaborate with cross-functional teams to deliver products that meet customer expectations.

Job Responsibilities

• Provide consulting services to inform and coach product owners on a robust control framework with a focus on effective risk management of their product or process.
• Triaging broken processes, taking action to resolve and land with new ownership.
• Oversee Action Plans (APs) and support AP Owners to ensure timely delivery; in some cases assume ownership of APs if there is no designated owner.
• Provide Audit support and advocacy.
• Assist in various Change Management activities (Business Assessment and Readiness, Risk Materiality, etc.).
• Oversee large breaks/issues as appropriate.
• Collaborate with cross-functional partners (e.g., Business Control Managers, Legal, Product, Finance) to address and resolve risk-related business issues.
• Track and escalate risk issues to leadership as necessary.
• Execute monitoring controls where necessary.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in risk and controls or related experience.
• 3+ years in a payment processing, financial or product-related role; understanding of the payments space.
• Advanced knowledge of the product development life cycle.
• Comfortable with change, debate, and conflicting objectives or priorities.
• Drives results through leadership, people, communication, and influence.
• Proven experience driving large initiatives spanning across the firm.
• Confident to work independently and develop creative ways to achieve goals.
• Excellent negotiation and collaboration skills with cross-functional leaders.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, and SharePoint.

All application requirements (including updated resume with specifics of your career) should be posted and submitted in the Oracle tool.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on the basis of protected attributes and we provide reasonable accommodations for applicants and employees as needed. Visit our FAQs for more information about requesting accommodation.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions rely on us for strategic advice, capital, risk management and liquidity in markets worldwide.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Location: Cebu, Central Visayas, Philippines