Telesales Account Manager

RELX Quezon City, National Capital Region, Philippines

Join to apply for the Telesales Account Manager role at RELX

RELX Quezon City, National Capital Region, Philippines

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• Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus
• Identifies, develops and typically closes new sales opportunities
• Creates demand for the organization's products and services by raising their profile with customers
• Achieves revenue targets by increasing revenue spend per account
• Engage with customers to verify user experience and identify pain points
• Drive conversations based on mutual understanding with customer needs and addressed with value-led proposals
• Collaborate with cross functional partners to extend positive customer experience
• May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies
• Responsibilities are within the Account/Relationship Management Function as it relates specifically to telesales.
• Other duties may be assigned
• Another(s)(s) sales task to be assigned.
  

• Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus
• Identifies, develops and typically closes new sales opportunities
• Creates demand for the organization's products and services by raising their profile with customers
• Achieves revenue targets by increasing revenue spend per account
• Engage with customers to verify user experience and identify pain points
• Drive conversations based on mutual understanding with customer needs and addressed with value-led proposals
• Collaborate with cross functional partners to extend positive customer experience
• May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies
• Responsibilities are within the Account/Relationship Management Function as it relates specifically to telesales.
• Other duties may be assigned
• Another(s)(s) sales task to be assigned.
  

• Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)
• 2-3 years of proven sales experience, preferably in a high-volume sales organization or in a business-to-business environment (inside sales account management or territory sales)
• Proven success in negotiating contracts and closing business
• Strong verbal and written communication skills including the ability to present to an executive-level audience
• Ability to effectively partner and collaborate across teams
• Has a customer-focused mindset
• Must be willing to work on a fixed night shift
  

• Must be in current role for 1 year
• Must not have received any Disciplinary Action within the past 12 months
• Must not have any Attendance and Punctuality issues in the past 12 month
• Must have a Successful or above rating in the last Enabling Performance cycle

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Technology, Information and Media

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