Quality Assurance Manager
15 hours ago
Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years. Position: Quality Assurance Manager Company Industry: BPO Company Location: Alabang, Muntinlupa Postal Code: 1781 Salary Offer: Php80,000-Php100,000 Work Schedule: Shifting Schedule Work Set Up: Onsite BENEFITS: ✨Government Mandated Benefits ✨ HMO for Employee and 2 Free Dependents (On Day 1) ✨13th Month Pay ✨Sick Leave ✨Vacation Leave Job Requirements: ✨Bachelor’s degree holder ✨With at least 7-8 years BPO experience is an advantage ✨With at least 6 years’ experience in Quality management is a plus ✨With at least 3 years people management experience ✨Can start as soon as possible Job Responsibilities: ✨ Process Management: Ensure compliance with the established Quality Framework across existing operations and implement it for all new ramp-ups. Identify internal process gaps within client operations and design robust controls to mitigate risks and enhance efficiency. ✨Process Control & Verification: Implement and monitor process verification mechanisms, such as transaction monitoring, to maintain operational accuracy. ✨Establish effective control measures to ensure process stability and consistent performance. ✨Quality Measurement: Define and implement quality measurement methodologies, continuously track results, and drive initiatives to improve overall quality scores. ✨Client Management: Participate in client engagement reviews to present quality-related performance insights. Analyze customer concerns, perform root cause analysis, and implement corrective and preventive actions to strengthen client satisfaction. Recruitment Process (Online/Face to face) ✨Initial Interview ✨Second Interview ✨Final Interview ✨Job Offer
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Quality Assurance Assistant Manager
4 days ago
Muntinlupa, Philippines Concepcion Business Services, Inc. Full timeResponsibilities Responsible for team collaboration that able to communicate with different levels of the organization to lead necessary information related to quality assurance concern and action implementation. Maintains and documents quality audit initiative to ensure that all SLA's have high quality. Establishing, implementing, and maintaining the...
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IT Quality Assurance
4 weeks ago
Muntinlupa, Philippines HR Network Inc Full timeJoin to apply for the IT Quality Assurance role at HR Network Inc 1 year ago Be among the first 25 applicants Join to apply for the IT Quality Assurance role at HR Network Inc Skills And RequirementsDegree in IT, Engineering, or other related fields Minimum 3 Years Of QA ExperienceExperience in writing use cases and test scripts Skills And RequirementsDegree...
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Quality Assurance Associate
2 weeks ago
Muntinlupa, Philippines J-K Network Services Full timeOverview Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry. Position: Quality Assurance Associate Industry: BPO Company Location: Alabang, Muntinlupa Schedule: Shifting Schedule Work Set up: Work on site Benefits Government mandated Benefits HMO...
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Quality Assurance Auditor
2 weeks ago
Muntinlupa, Philippines Safari Rent A Car Inc. Full timeOverview On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time Job Description Under the supervision of the Operations Supervisor, the Quality Assurance Auditor is responsible for ensuring the accuracy and integrity of client-facing documents by thoroughly reviewing Excel-based proposals and their source materials for errors or discrepancies that could lead to...
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BPO Quality Assurance Manager
15 hours ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeTASQ needs a quality assurance manager to work on-site in Alabang. Requirements: *Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes and build robust controls around them· *Process Control & Verification—Deploy and monitor...
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BPO Quality Assurance Manager
5 hours ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeTASQ needs a quality assurance manager to work on-site in Alabang. Requirements: *Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes and build robust controls around them· *Process Control & Verification—Deploy and...
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Quality Assurance Analyst
3 weeks ago
Muntinlupa, Philippines Jollibee Group of Companies Full timeSelect how often (in days) to receive an alert: Title: Quality Assurance Analyst (Muntinlupa) TheQuality Assurance Analyst is responsible for: Ensuring that the goods produced adhere to established quality standards. Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and...
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Quality Assurance Analyst
3 weeks ago
Muntinlupa, Philippines Jollibee Group Full timeOverview Quality Assurance Analyst (Muntinlupa) role at Jollibee Group Position details and responsibilities are described below. Responsibilities Ensuring that the goods produced adhere to established quality standards. Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn;...
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Call Center Quality Assurance Manager
3 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job: Quality Assurance Manager - AlabangSchedules: shifting schedules either on midshift or nightshiftKey Responsibilities: Financial assessments and revenue health. Process Management Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes...
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Call Center Quality Assurance
3 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job: Quality Assurance - Assistant ManagerSchedules: shifting schedules either on midshift or nightshiftKey Responsibilities: Financial assessments and revenue health. Process Management Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client...
