Hiring - Workforce Services Senior Analyst - Taguig
4 days ago
Review, validate, and ensure timely delivery and accuracy of reports prepared by Intraday Analysts and other WFM disciplines (Forecasting, Capacity Planning, Scheduling, and Reporting).
Develop and ensure integrity and consistency of WFM processes/procedures applicable to the accounts being handled.
Ensure Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.
Extract, manipulate, and present data from WFM applications/manual platforms, utilizing the full functionality of WFM applications.
Manage internal and external audits with processes and controls in place.
Conduct monthly coaching and performance feedback to direct reports.
Job Qualifications:
Minimum of 3 years of overall workforce management (WFM) related experience, with at least 1 year of supervisory experience.
Required experience in either of the following skills: RTA (Real-Time Adherence), Scheduling, Capacity Planning, and Forecasting.
Salary Offer: 32K to 43K (Negotiable)
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Hiring now
4 days ago
Taguig, Philippines Neksjob Corporation Full timeResponsibilities:Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....
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Taguig, Philippines Neksjob Corporation Full timeResponsibilities:Review, validate, and ensure timely delivery and accuracy of reports prepared by Intraday Analysts and other WFM disciplines (Forecasting, Capacity Planning, Scheduling, and Reporting).Develop and ensure integrity and consistency of WFM processes/procedures applicable to the accounts being handled.Ensure Service Delivery to the client,...
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Taguig, Philippines Neksjob Corporation Full timeResponsibilities: Review, validate, and ensure timely delivery and accuracy of reports prepared by Intraday Analysts and other WFM disciplines (Forecasting, Capacity Planning, Scheduling, and Reporting). Develop and ensure integrity and consistency of WFM processes/procedures applicable to the accounts being handled. Ensure Service Delivery to the client,...
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Workforce Services Senior Analyst
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Taguig, Philippines Neksjob Full timeResponsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....
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Workforce Services Senior Analyst
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Taguig, Philippines Neksjob Full timeResponsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....
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Taguig, Philippines Neksjob Corporation Full timeResponsibilities:Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....
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Taguig, Philippines Neksjob Corporation Full timeResponsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....
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Taguig, Philippines Neksjob Corporation Full timeResponsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....
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