Senior Analyst

1 week ago

Taguig, National Capital Region, Philippines Jones Lang LaSalle Incorporated Full time

Senior Analyst - Fee Management page is loaded

Senior Analyst - Fee Management Apply remote type On-site locations Taguig, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id REQ355542

Meeting the needs of customers & clients.

At JLL, we put customer and client satisfaction at the front and center of everything we do. In this role, you'll be responsible for working closely with customers, clients and stakeholders to identify solutions to their inquiries and concerns. Vital tasks include issuing of purchase orders within the contract maximum spend values, updating functional systems used in the group, liaising with Contract Managers for progress updates and highlighting of issues, updating third-party systems with compliance documents and managing subcontractors carrying our requests including all associated documentation requirements.

Duties and Responsibilities:

  • This role is an administrative and system-driven tasks
  • Help operation in auditing accuracy of research output and work with Operations Manager in creating weekly and monthly compliance and audit report.
  • Help in training new hires and in up-training existing staff for process updates.
  • Help identify trend in quality and turn around time performance.
  • Actively contribute to business success by maintaining expected performance standards
  • Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers' requirements
  • Document review, including collation, distribution and filing according to policies and procedures
  • Handle queries from customers, clients and engineers related to outstanding and ongoing requests
  • Liaise with different internal and external groups through e-mail and phone calls
  • Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests
  • Maintain a collaborative relationship within the team
  • Provide recommendations for continuous improvement

Sounds like you? To apply, you need to have:

  • Minimum of two years operations experience focused on:
    • Quality control.
    • Compliance Management.
    • Data Trend Analysis
  • Good verbal and written English communication skills
  • Proficiency in computer functions within MS Office Suite
  • Exceptional problem solving skills and time management
  • Willing to work on shifting/rotating schedules
  • Experience in supporting US-based services is an advantage
  • Bachelor's degree preferred

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.

Location:

On-site –Taguig, Philippines

Job Tags:

JBS

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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