WFM | Workforce Team Lead | BGC, Taguig

Senior Workforce Analyst | Day shift | BGC TaguigAre you ready to revolutionize the way we work? Dive into the heart of our organization as a Strategic Workforce Analyst and become the architect of our future success YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental...

Looking for a new challenge? Join a company where YOU matterWe are looking for awesome Workforce Management professionals who wants to join our growing # team. Join us nowWorkforce Real Time AnalystWorkforce SchedulerWorkforce ManagerWorkforce Team LeadWe are looking for an awesome and talented Workforce Management Manager who wants to join our growing # WFM...

Full time Add expected salary to your profile for insights Showcase your talents. Create your success story with usWe are hiring for awesome professionals for our pioneer team. Join us nowWorkforce SchedulerWorkforce Real Time AnalystResponsibilities:Manage the WFM TeamProvide effective coaching and feedback to the Assistant Managers and/or WFM Senior...

Location: BGC, Taguig (reporting 2x a week then every other week, can also increase depending on business needs)Schedule: Shifting (Mostly night)Qualifications:— Preferred - 2 years of Service Desk / Technical support lead role experience. — Can start immediately — Relevant knowledge in computer hardware, operating systems, applications and network...

Full time Add expected salary to your profile for insights Liaison with onshore lead and participate in business/capacity planning workshopOversee management of workforce and related functionCoordinate peak and trough schedule managementAnalyzes data and assesses trends. Develops actionable insights and recommendations in support of business objectives.Key...

Required Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead experience HANDLING COLLECTIONS ACCOUNT and inbound call taking agents> Proven leadership skills> Strong communication skills, including active listening.> Ability to multi-task and drive multiple...

Grab the opportunity, achieve your highest potential with iOPEX TechnologiesWe are looking for awesome and talented Operations Supervisors who wants to join our growing # team Requirement:Should have at least 1 year of relevant experience as a Team Lead on a BPO set upMust be willing to work onsite a nigh/shifting schedule at Bonifacio Global City,...

Required Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead experience HANDLING MICROSOFT 365 ACCOUNT and TechSupport agents> Proven leadership skills> Strong communication skills, including active listening.> Ability to multi-task and drive multiple...

Required Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects) > 3 years of Team Lead experience in BPO > 1+ years Team Lead experience HANDLING MICROSOFT 365 ACCOUNT and TechSupport agents > Proven leadership skills > Strong communication skills, including active listening. > Ability to multi-task and drive multiple...

Required Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead EXPERIENCE HANDLING FRAUD ACCOUNT and inbound call taking agents> Proven leadership skills> Strong communication skills, including active listening.> Ability to multi-task and drive multiple...

Required Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects) > 3 years of Team Lead experience in BPO > 1+ years Team Lead EXPERIENCE HANDLING FRAUD ACCOUNT and inbound call taking agents > Proven leadership skills > Strong communication skills, including active listening. > Ability to multi-task and drive multiple...

Required Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects) > 3 years of Team Lead experience in BPO > 1+ years Team Lead experience HANDLING COLLECTIONS ACCOUNT and inbound call taking agents > Proven leadership skills > Strong communication skills, including active listening. > Ability to multi-task and drive...

BGC, TaguigPermanentResponsibilities: Assign tasks, communicate information, and provide updates to team members. Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. Conduct weekly and quarterly meetings with other departments (e.g., Training, Quality, workforce teams) to review performance on program and people...

BGC, TaguigPermanentResponsibilities: Assign tasks, communicate information, and provide updates to team members. Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. Conduct weekly and quarterly meetings with other departments (e.g., Training, Quality, workforce teams) to review performance on program and people...

BGC, TaguigPermanentResponsibilities: Assign tasks, communicate information, and provide updates to team members. Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. Conduct weekly and quarterly meetings with other departments (e.g., Training, Quality, workforce teams) to review performance on program and people...

Available locations: Clark/BGC/AlabangWorkforce Analyst – Scheduler is responsible in creating forecasts, scheduling, capacity planning and other workforce reports requested. Provides analytics on scheduling, forecasting, trends, and capacity planning opportunities with operations. Heads weekly scheduling call with operations team on site or in different...

Be our Parts Team Lead for MINIJOB DUTIES AND RESPONSIBILITIESParts, Accessories and Lifestyle ManagementParts Order AdvisingParts ProfitabilityJOB QUALIFICATIONSBachelor Degree in any 4 years' courseAt least (2) year working experience on Parts Operation and Parts CatalogueBasic computer proficiency in MS Office and other related software...

The health of our associates and communities is a top priority for Carelon. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Carelon approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Carelon is able to...

Available locations: Clark/BGC/AlabangWorkforce Analyst – Scheduler is responsible in creating forecasts, scheduling, capacity planning and other workforce reports requested. Provides analytics on scheduling, forecasting, trends, and capacity planning opportunities with operations. Heads weekly scheduling call with operations team on site or in different...

Command Center ConsultantLocation: Taguig City, Metro ManilaKey responsibilities:Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect.Develop target operating models for WFM processes based on client requirements.Apply expertise in WFM solutions, designing forecasting...