Cashier Supervisor

Cashier Supervisor Allhome Sta Maria jobs in B...

Posted 1 day ago

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Job Description

• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Type: Full-time

• Paid training
• Work from home

Language:

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0

Customer Service

Posted 1 day ago

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Job Description

• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Types: Full-time, Permanent

• Paid training
• Work from home

Language:

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1

Customer Service

Posted today

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Job Description

About the role

Join our vibrant and growing team as a Customer Service Representative at Sonpac Marketing/Tokyo Drifit Custom Apparel. In this full-time role based in South Caloocan Metro Manila, you will be the face of our company, providing exceptional customer service and support to our valued clients. With a focus on client and sales administration, you will be instrumental in maintaining strong relationships and ensuring the smooth operation of our business.

What you'll be doing

• Handling inbound customer inquiries and requests via phone, email, and chat, providing prompt and helpful assistance
• Resolving customer issues and concerns in a professional and empathetic manner
• Maintaining accurate customer records and documentation
• Processing sales orders, quotations and providing order status updates to customers
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Identifying opportunities to improve customer service processes and procedures

What we're looking for

• Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
• Strong problem-solving and critical thinking abilities to effectively address customer needs
• Proficient in using computer systems and customer relationship management
• Proven experience in a customer service or sales support role, preferably in the Administration & Office Support industry
• Ability to work collaboratively within a team and independently

What we offer

At Sonpac Marketing/Tokyo DrifitCustom Apparel, we are committed to providing our employees with a rewarding and fulfilling work environment. We offer a range of benefits, including:

• Generous paid time off and holiday leave
• Opportunities for career advancement and professional development
• Supportive and inclusive company culture
• Team-building activities and social events

About us

Sonpac Marketing/Tokyo Drifit Custom Apparel is one of the leading providers of custom apparels and food packaging. Our mission is to help our clients succeed by delivering exceptional products. With a strong focus on client and sales administration, we are dedicated to building long-lasting relationships with our customers and constantly striving to exceed their expectations.

Apply now to join our team and be part of our exciting journey

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2

Customer Service

Posted today

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Job Description

**Job Specifications**:

• Graduate of BS Customs Administration
• Knowledgeable in Freight Forwarding operations
• At least 1yr experience in the field of Freight Forwarding and Logistics
• Well verse in Customs rules
• Knowledge in processing of documents of shipment and cargo
• Good communication skills, with wide network capacity, aggressive and smart
• Proactive and good at problem-solving, has initiative and positive outlook

**Job Duties**:

• Update Client's KPI Monitoring by Keying - in real-time timestamp in the system
• Ensure 100% completeness on timestamp updates and provide action plans in meeting timestamp set targets
• Monitors cargo movement from pre-advise alert up to last mile hand-over process
• Daily sending of pre-alert docs to vendors
• Documentation compliance - Delivery Order List

**Salary**: Php13,970.00 - Php16,000.00 per month

**Benefits**:

• Flextime

Schedule:

• 10 hour shift

Supplemental Pay:

• 13th month salary
• OT
• Performance bonus

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3

Customer Service Representative

Posted 1 day ago

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Job Description

• Must have prior experience as a customer service representative
• Mainly responsible for answering customer questions through a variety of means
• Handling and providing resolution of customer complaints
• Real-time sending of quotations and updates in the system
• Responsible for checking the system for available parts for both sales and repair
• Make sure all pending cases must be closed within the day

Job Type: Full-time

• Company events
• Health insurance
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

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4

Posted 1 day ago

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Job Description

About the role

Are you passionate about delivering exceptional customer service? We are seeking a detail-oriented and friendly Customer Service Associate to join our team at TEVIANT' in San Juan Balagtas Bulacan. This full-time position will play a crucial role in providing high-quality support to our valued customers.

What you'll be doing

• Responding promptly and professionally to customer inquiries and concerns via phone, email, and chat
• Handling customer orders, returns, and exchanges with care and efficiency
• Providing product information and recommendations to assist customers in making informed decisions
• Updating customer records and maintaining accurate documentation
• Escalating complex issues to the appropriate team members as needed
• Contributing to the continuous improvement of our customer service processes

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
• Proficient in Microsoft Office applications and customer relationship management (CRM) software
• Experience in a customer service or client-facing role, preferably in the Administration & Office Support industry
• A positive, proactive, and adaptable attitude to thrive in a fast-paced environment

What we offer

At TEVIANT', we are committed to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive compensation, opportunities for career growth, and a range of benefits to support your overall well-being. Join our team and be a part of our mission to deliver exceptional customer experiences.

If you are interested in this role, please apply now.

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5

Customer Service Representative

Posted 1 day ago

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Job Description

RESPONSIBILITIES

• Perform outgoing calls, manage customer service inquiries from emails and chat.
• Identifying and assessing customer's needs to achieve satisfaction.
• Handle tickets, provide appropriate solutions and alternatives.
• Follow up to ensure resolutions.
• Keep records of customers interaction.
• Process Customer accounts.
• Follow communication procedures, guidelines and policies.

REQUIREMENTS

• High school graduate with some college education is preferred.
• Strong phone contact handling skills and active listening.
• Customer Orientation and ability to adapt / respond to different types of characters.
• Ability to multi task, prioritize and manage time effectively.
• Basic knowledge of computer programs like Word, Excel, and Powerpoint.
• BPO work experience is an advantage.

Job Type: Full-time

Ability to commute/relocate:

• Batangas City: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

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6

Customer Service Assistant

Balagtas, Bulacan ₱ - ₱ Y Hexagon Group of Companies

Posted 1 day ago

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MAIN PURPOSE OF THE JOB

The Customer Service Representative (CSR) plays a crucial role in maintaining strong client relationships and ensuring customer satisfaction across all service touchpoints. The CSR acts as the frontline liaison between customers and internal departments such as warehouse operations, inventory control, billing, and documentation. This role is responsible for customer onboarding, and ensures that bookings, inquiries, complaints, and service requests are handled professionally, promptly, and accurately to support a seamless customer experience in cold storage operations. The CSR is also responsible for disseminating all relevant announcements and information to customers.

DUTIES & RESPONSIBILITIES

A. Customer Relationship Management

• Serve as the primary point of contact for all customer inquiries, concerns, and requests.
• Build and maintain strong, long-lasting customer relationships by providing exceptional service and proactive communication.
• Act as an advocate for the customer, ensuring their needs are met by coordinating with internal teams.

B. Customer Onboarding & Account Management

• Facilitate the onboarding process for new customers, including gathering necessary information, setting up accounts, and providing an overview of services and procedures.
• Maintain accurate and up-to-date customer records in WMS or NETSUITE database.

C. Service Bookings & Coordination

• Receive and process customer bookings for cold storage services, including inbound and outbound shipments.
• Coordinate with the warehouse operations team to schedule appointments, confirm availability, and ensure smooth service delivery.
• Communicate booking confirmations, status updates, and any potential delays to customers in a timely manner.

D. Inquiry and Issue Resolution

• Address and resolve customer inquiries regarding inventory, billing, documentation, and service status.
• Handle customer complaints with professionalism and empathy, escalating complex issues to the appropriate department or manager for resolution.
• Follow up with customers to ensure their issues have been fully resolved to their satisfaction.

E. Internal Communication & Coordination

• Liaise with the warehouse operations and inventory control teams to monitor stock levels, track shipments, and provide accurate information to customers.
• Collaborate with the billing and documentation departments to ensure invoices and related paperwork are accurate and delivered promptly.
• Effectively communicate customer feedback and insights to management to help improve service offerings and operational processes.

F. Information Dissemination

• Disseminate all relevant announcements, service updates, and operational information to customers via email, phone, or a preferred communication channel.
• Ensure customers are aware of any changes in policies, procedures, or service schedules that may impact their business.

G. Administrative Tasks

• Support preparation and review of transaction-related documentation such as billing summaries, delivery receipts, gate passes, non-conformity reports, and withdrawal authorizations.
• Maintain accurate CRM logs of customer interactions, issues raised, resolutions, and feedback.
• Contribute to periodic customer service performance reports and audits.

MINIMUM QUALIFICATIONS

• Graduate of Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Minimum of 2-3 years of experience in a customer service role, preferably in logistics, warehousing, or a related industry
• The incumbent will be assigned in Balagtas, Bulacan

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7

Customer Service Representative

Posted 1 day ago

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Job Description

We're Hiring: Customer Service Representative (CSR)

Hybrid Setup – Must be based in Bulakan or nearby areas

Full-time

Do you have a passion for customer service and want to be part of a growing team? We're looking for a CSR who will handle guest enquiries, manage bookings, resolve issues, and make every guest experience exceptional.

What You'll Do:

• Answer calls & enquiries in a friendly, professional way
• Manage bookings, payments & guest records
• Coordinate with housekeeping & maintenance teams
• Upsell services & ensure top guest satisfaction

What We're Looking For:

• Strong English communication skills (written & spoken)
• Excellent customer service attitude
• Quick to learn new systems
• Based in Bulakan or nearby (hybrid work)

Tools we use (training provided): Guesty, Enso Connect, Breezeway, Stripe & more

Join us and grow your career while creating memorable guest experiences.

Apply now

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8

Customer Service Specialist

Posted 1 day ago

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Job Description

I. Job Summary

Customer Service Specialist supports the achievement of overall company sales objectives through the implementation of services related to order processing, documentation, coordination with internal offices to facilitate timely and accurate delivery of orders to the trade.

• Graduate of any 4-year college course
• Proficient in oral and written English
• Knowledgeable in MS Office and Google Suite
• No relevant experience is required but experience in Customer Service is an advantage

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• Receive personalized job recommendations.

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