Retail Department Supervisor
3 weeks ago
Overview
A Retail Department Supervisor is responsible for managing a specific department within a retail store to ensure efficient operations, meet sales goals, and provide excellent customer service.
Responsibilities- Sales Management: Understand and achieve monthly sales targets and support sales operations effectively.
- Store Management: Handle daily process of opening and closing stores. Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
- Product Management: Manage product inventories in and out of the warehouse, stock inventory management, check product expiry/validity date, handle product defects, and handle trial/sample packs.
- Service Management: Ensure store customer service satisfaction, cashiering/check-out counter service. Handle customer complaint.
- Merchandising / Product Display Management: Familiar with merchandising display standards and perform display adjustments.
- Operation Management: Anti-theft strategy; Ensure daily cash and small notes; Ensure the accuracy of invoices/receipts & cashiering; Ensure store customer service satisfaction, cashiering/check-out counter service; Handle customer complaints.
- Have working experience in fast fashion/supermarket/retail stores/shopping mall is preferred.
- Pleasant, presentable, cheerful, good in communication skills, and responsible.
- Able to accept shift work (subject to the outlet operation hour).
- Have a good sense of service and be familiar with basic computer operations.
- Fully work at retail stores.
- Job Type: Full-time
- Pay: Php28, Php32,000.00 per month
- Work Location: In person
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