Retail Supervisor

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Posted today

Job Description

JOB SUMMARY:
The Sales Specialist (Retail) will lead a team of sales associates to meet company sales objectives. Key responsibilities include ensuring high-quality customer responses, developing sales strategies and forecasts, preparing sales reports and administrative documents, and conducting refresher training for associates. The position also requires modifying and communicating standard operating procedures (SOPs), creating staff schedules, managing performance issues, resolving conflicts, and providing support to other departments as needed.

Key Responsibilities:

• Lead and monitor online and offline sales activities of the sales associates to achieve company sales objectives
• Responsible for managing 2 to 4 store locations
• Overseeing and conducting store inventory activities
• Develop sales strategies and sales forecasts
• Prepares sales reports and other admin-related documents (which includes
• Be able to contribute in modifying/adding SOPs. Ensure that it is well cascaded to the team.
• Creation of staff schedule
• Manage performance concerns, handle disciplinary discussions and implement disciplinary actions
• Be able to handle conflicts as part of customer management and provide timely fair decisions
• Provide ad-hoc support to other departments (digital, marketing, procurement etc) as needed.

Qualifications:

• Graduate of any bachelor's degree, preferably business/ management related
• At least 3-year sales experience; with proven experience in closing deals
• At least 2 to 3 years' experience in people management/supervisory role
• Able to prepare reports, conduct presentations, and develop effective sales strategies.
• Analytical and strategical skills
• Good command of the English language
• Must be adaptable to shifting schedule, working on weekends (if needed)
• Must be open to be assigned in mall-based stores
• Ability to work in a high-pressure and dynamic environment
• Basic Pay
• Government-mandated contributions
• Sick Leaves and Vacation Leaves upon hiring
• HMO
• Merit-based incentives

Posted today

Job Description

You should have / be:

• A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
• A strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either
• A leader with a proven record of training, coaching, and developing a team of co-workers
• A performance-driven professional that drives sales and achieves results for the business through training initiatives
• Demonstrable experience in a supervisory capacity in retail or customer service sectors
• A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team
• An insightful problem solver who proactively innovates to improve systems and operations

Main Responsibilities

• Under the supervision of the Store Manager, support in day-to-day leadership and key areas of store operations
• Oversee daily and weekly deliverables such as the store checklist and inventory checklists
• Work with store manager to lead store sales performance and customer service excellence
• Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person
• Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
• Implement measures to avoid stock damages, theft, and wastage
• Train new staff members and scheduling shifts
• Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor
• Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
• Cashiering duties using the POS system to process payments and close accounts for the closing shift
• Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
• Promote first class service excellence & customer experience at all times
• Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs

Requirements

• Minimum 2 year's experience in a retail leadership role, or equivalent
• Completion of college education and a good working knowledge of MS Office will be a plus
• Ability to work various shifts and able to work 5 days a week (including weekends and public holidays).
• Attractive monthly commissions
• Full corporate insurance
• Employee-led recognition platform via Praisepal
• Fully stocked pantry

Posted today

Retail Store Supervisor

Posted today

Job Description

JOB SUMMARY

Takes charge of the operations and manpower management of assigned store and ensures attainment of sales quota per brand of assigned store/s.

JOB DESCRIPTION

• Implements store sales strategies to achieve given sales target per brand per store
• Analyzes and solves problems and concerns affecting sales
• Performs customer service and administrative functions in a store setting
• Coordinates with brand coordinators matters regarding merchandise requests and reports stock movement and customer feedback
• Manages actual selling and customer service
• Conducts daily pep talks with sales staff to remind them of daily sales target and motivates them to perform at their best
• Implements excellent customer service, attends and resolves customer complaints and performs customer relations
• Oversees implementation of standard store operations and store personnel
• Prepares weekly/monthly sales reports in coordination with the retail and concession sections
• Performs other related tasks as instructed by immediate head

JOB REQUIREMENTS

• Candidates must be a graduate of any four-year course with commendable scholastic records
• With at least 3 years experience specializing in Sales - Retail/General or equivalent
• Analytical, has good problem-solving skills, good conflict/feedback management
• Must have excellent customer service and interpersonal skills
• Proficient in MS Office applications
• Exudes a very pleasant and positive demeanor or characteristic

STORE BASED EMPLOYEES SCHEDULE: 6 DAYS A WEEK

Walk in applicants can visit us at any store nationwide.

Job Type: Full-time

• Company Christmas gift
• Company events

Experience:

• Store Management: 1 year (Preferred)

Language:

Retail Store Supervisor

Posted today

Job Description

ESSENTIAL DUTIES/RESPONSIBILITIES

• Plan, schedule, supervise and ensure that all Retail Station Attendants & Cashiers adhere to store policies
• Responsible for maintain fuel and merchandise inventories
• Ensure the accuracy and safekeeping of all cash and non-cash sales
• Keep up on a daily reports from the Management to ensure prices reflect current economic trends.
• Coach staff as necessary to improve delivery of customer service

QUALIFICATIONS

• Must have good communication skills
• Results-driven
• Self-starter, organized, and detail oriented
• With experience handling customers and personnel

Job Type: Full-time

• Health insurance
• Opportunities for promotion
• Paid training

Experience:

• Supervising: 1 year (Preferred)

Retail Operations Supervisor

Makati City, National Capital Region ₱ Y RYCO Inc.

Posted today

Job Description

About Us

We are an emerging player in the tire retail and automotive servicing industry in the Philippines. We provide high-quality tires and professional car care services, with an expanding network of retail branches.

Role Overview

The Retail Operations Supervisor will be responsible for overseeing day-to-day operations of our retail branch. This role ensures operational excellence, consistent service delivery, and strong branch performance. The ideal candidate has prior experience in automotive, tire, or car servicing operations and is capable of balancing hands-on management with planning.

Key Responsibilities

· Manage and oversee the daily operations of multiple branches.

· Ensure compliance with company standards on service quality, safety, and operations.

· Monitor sales, profitability, inventory management, and customer satisfaction.

· Train, coach, and supervise branch staff to deliver excellent service.

· Implement operational improvements to enhance efficiency and customer experience.

· Work with suppliers and partners for product availability and promotions.

· Handle escalated customer concerns and ensure positive resolution.

· Prepare operational reports and present performance updates to management.

· Support expansion by assisting in the setup and launch of new branches.

Qualifications

• Experience in retail operations, preferably in automotive services, tires, or related industries.
• Strong leadership, team management, and customer service skills.
• Analytical thinker with problem-solving abilities.
• Able to manage both day-to-day details and long-term operational strategy.

Job Type: Full-time

Posted today

Job Description

We're seeking a Retail Sales Supervisor to lead our sales team and ensure our Blue Elephant eyewear stores consistently deliver top-notch customer experiences and meet revenue goals. If you're a natural leader with a passion for coaching and driving results, this role is your chance to make an impact

Key Responsibilities:

• Lead, motivate, and coach the sales team to achieve individual and store sales targets
• Monitor team performance, provide feedback, and implement improvement plans as needed
• Lead store operations, including opening/closing procedures and inventory management
• Support visual merchandising standards to ensure an attractive and organized store
• Analyze sales data and collaborate with management to develop strategies for growth
• Act as a role model for excellent customer service and brand representation
• Coordinate with other departments (marketing and merchandising) for promotions and campaigns

Qualifications:

• Minimum 2–4 years of retail experience, with at least 1 year in a supervisory role
• Strong leadership, coaching, and team-building skills
• Results-driven with a proven track record in achieving sales targets
• Excellent communication and problem-solving abilities
• Flexible schedule, including weekends and holidays

Job Type: Full-time

Experience:

• Retail sales: 2 years (Preferred)

Posted today

Job Description

• Supervise and coordinate sales staff and cashiers
• Assign sales workers to duties and prepare work schedules
• Authorize payments and the return of merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Maintain specified inventory and order merchandise
• Prepare reports regarding sales volumes, merchandising and personnel matters
• Hire and train or arrange for the training of new sales staff and monitor and report on performance
• Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
• May perform the same duties as workers supervised
• May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

Job Type: Full-time

Posted today

Retail Operations Supervisor

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