Pre-Sales Engineer/Solutions Engineer
4 weeks ago
Job Description: 1. Customer-Centricity Engage independently with clients to understand needs and deliver aligned solutions. Develop and customize solutions that address complex customer challenges. Provide guidance and mentorship to junior consultants in customer engagement. 2. Communication Skills Clearly articulate complex technical solutions to both technical and non-technical audiences. Deliver confident presentations and translate technical concepts effectively. Coach others in refining communication and presentation strategies. 3. Problem-Solving Skills Independently assess and resolve customer challenges with strategic solutions. Anticipate potential issues and recommend proactive improvements. Mentor team members in advanced troubleshooting and solution development. 4. Product Knowledge Demonstrate expertise in data center solutions such as:Retail & Wholesale Colocation, DIA, IX, Cloud Exchange, Cloud On-Ramp, and DCI. Recommend scalable, high-performance, and cost-efficient solutions. Guide junior consultants in assessing configurations and infrastructure design. 5. Consultative Selling Conduct in-depth client assessments to identify pain points and needs. Customize proposals and solutions based on client objectives and business goals. Mentor others in consultative selling and value-based solutioning. 6. Technical Solution Design Independently design and optimize complex data center configurations. Ensure designs meet performance, redundancy, and scalability requirements. Lead and mentor others in advanced configuration and solution design. 7. Proposal & Presentation Skills Prepare comprehensive proposals emphasizing technical and ROI advantages. Deliver compelling, client-focused presentations with clarity and impact. Coach junior consultants in creating persuasive proposals and presentations. 8. Additional Duties Perform other related tasks as assigned by the Group Head or Manager to support departmental and organizational goals. Job Qualifications: Bachelor’s Degree in Electrical or Mechanical Engineering, IT, or related ICT field. At least 4 years of relevant work experience in ICT or Data Center industry. Demonstrated ability to handle supervisory or specialist roles . Solid understanding of data center technologies (cooling, power, compute, and network connectivity). Proficient in Data Center product features, technical writing, and presentation. Required: Data center technology certification(s) (vendor-specific). Preferred: Agile project management training, communication or presentation workshops. Preferably with certifications such as: Certified Data Center Professional Series (CDCP, CDCS, CDCE) or equivalent. IT Infrastructure Library (ITIL) or equivalent. Project Management Professional (PMP) or equivalent. IP Networking, Cloud, and relevant ICT technology certifications. Soft skills certifications (e.g., Presentation, Negotiation, Marketing) are a plus. #J-18808-Ljbffr
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