Customer Care Specialist
2 weeks ago
About the Role As a Crypto Support Specialist at Coinbase, you'll be the go-to resource for customers seeking help with their accounts, transactions, and navigating the platform. You'll work closely with users to resolve issues, provide guidance, and offer solutions in a timely and efficient manner. Your role will be crucial in maintaining the trust and satisfaction of Coinbase’s diverse customer base, enabling them to fully engage with the world of cryptocurrency. Responsibilities Serve as the first point of contact for customers reaching out via email, chat, or phone. Provide clear, accurate, and helpful responses to a variety of technical and non-technical inquiries. Troubleshoot issues related to accounts, transactions, platform functionality, and security. Identify and elevate complex issues to the appropriate teams for resolution. Educate users on basic cryptocurrency concepts and guide them through using Coinbase’s features effectively. Maintain high standards of customer satisfaction through effective communication, empathy, and problem resolution. Document and track customer interactions in CRM tools, ensuring all necessary details are recorded. Work in a fast‑paced environment, handling a high volume of support requests while maintaining a positive attitude. Requirements Strong written and verbal communication skills. Excellent problem‑solving abilities with a keen attention to detail. Ability to thrive in a fast‑paced environment with shifting priorities. Basic knowledge of cryptocurrency and blockchain technology (training provided). Experience with customer support platforms or CRM tools is a plus. Demonstrated empathy, patience, and a customer‑first mindset. A passion for technology and helping others understand complex topics. #J-18808-Ljbffr
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Customer Care Specialist
2 weeks ago
Taguig, National Capital Region, Philippines 5fc6c2dd-7fd4-4224-a20b-ec6ac14723b5 Full time ₱250,000 - ₱500,000 per yearAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Customer Care Specialist
1 week ago
Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱1,200,000 - ₱2,400,000 per yearHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this...
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Customer Care Specialist
4 weeks ago
Taguig, Philippines J-K Network Services Full timeCompany Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting....
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Customer Care Specialist
3 days ago
BGC, Taguig City, Philippines J-K Network Services Full timeCompany Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting....
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Customer Care Specialist
2 weeks ago
BGC, Taguig City, Philippines J-K Network Services Full timeCompany Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting....
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Customer Care Specialist
4 weeks ago
Taguig, Philippines HelloConnect, Inc. Full timeHelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this...
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Patient Care Specialist
4 weeks ago
Taguig, Philippines Belo Medical Group, Inc. Full timePatient Care Specialist The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. Job Duties And Responsibilities Handling Patient or Customer Inquiries or Concerns Greet all patients and customers upon entry in the clinic in...
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Customer Care Assistant
2 weeks ago
Taguig, National Capital Region, Philippines Polystar General Services Inc. Full time ₱150,000 - ₱250,000 per yearAbout the role Joining our dynamic team at Polystar General Services Inc., the Customer Care Assistant role is a full-time position based in Taguig City, Metro Manila. In this role, you will be the first point of contact for our valued customers, delivering exceptional customer service and providing solutions to their inquiries and concerns.What you'll be...
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customer care representative
2 weeks ago
Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱28,000 - ₱40,000 per yearSTART YOUR DECEMBER WITH A NEW OPPORTUNITYWE'RE HIRING: CUSTOMER CARE REPRESENTATIVESOur Customer Care Representative deliver friendly and efficient support across various customer channels. You'll need to be adaptable, positive, and genuinely passionate about helping people. Every day, you'll be guided and supported by experienced Team Leaders and...
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Customer Care Professional
2 weeks ago
Taguig, National Capital Region, Philippines American Express Full time $40,000 - $60,000 per yearCustomer Care Professional – US Servicing – Future Opportunities#4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers#Top GBS Employers for the Philippines by the Everest GroupAt American...
