Customer Care Specialist
2 weeks ago
Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting. Known for its ethical practices and focus on innovation, the company has become a trusted partner to many of the world’s leading enterprises.
Position: Customer Care Specialist
Company Industry: BPO company
Location: BGC, Taguig City,
Salary Offer: Php 26,000 - Php 30,000
Work Schedule: Graveyard Shift
Work Set Up: Onsite
BENEFITS :
Government Mandated Benefits
HMO
Sick leave
Vacation Leave
*other benefits will be discuss during job offer.
Job Requirements:
Bachelors Degree in any related field.
At least 1 year working experience as Customer Care Specialist in BPO company.
Amendable to work in shifting/Graveyard Shift
Amendable to work as soon as possible.
Job Responsibilities:
Respond to customer inquiries via phone, email, chat, or in-person.
Resolve product or service issues efficiently and professionally.
Provide accurate information about products, services, policies, and procedures.
Escalate complex issues to appropriate departments when needed.
Recruitment Process:
Initial Interview
Second Interview
Final Interview
Job Offer
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