Manager, Learning
2 days ago
Your potential has a place here with TTEC’s award-winning employment experience. As a Training Manager – Learning and Development working onsite in Lipa City, Batangas, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all What You’ll be Doing Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? You’ll coach and support to enhance the engagement and success of your team of training specialists in achieving goals. You’ll evaluate trainers, curriculum and processes. You’ll lead the team to attain productivity and quality goals. You’ll report to the Director, Learning & Development. You’ll contribute to the success of the business, your team, and learners through managing the training programs. During a Typical Day, You’ll Manage daily operations, processes and reporting Improve the main success metrics associated with training goals Deliver excellent customer service and communication Develop, support, and evaluate the team to help them reach for amazing Ensure your team has the tools, systems, and support needed to perform trainings What You Bring to the Role 1-year minimum experience managing training or adult learning programs 4+ years experience in training and adult learning Nurture an inclusive learning environment Coaching, reporting, and analysis skills Customer and employee-focused mindset Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg Call center experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) About TTEC TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantages and to bring value to the table in our own unique way. (Onsite) Primary Location PH-Calabarzon-Lipa #J-18808-Ljbffr
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Manager, Learning
6 days ago
Lipa, Philippines TTEC Full timeManager, Learning & Development Join to apply for the Manager, Learning & Development role at TTEC Your potential has a place here with TTEC’s award-winning employment experience. As a Training Manager - Learning and Development working onsite in Lipa City, Batangas, you’ll be a part of bringing humanity to business. What You’ll be Doing Coach and...
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Manager, Learning
7 days ago
Lipa, Philippines TeleTech Holdings, Inc. Full timeYour potential has a place here with TTEC’s award-winning employment experience. As a Training Manager - Learning and Development working onsite in Lipa City, Batangas, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work®...
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Manager, Learning
1 week ago
Lipa City, Calabarzon, Philippines TTEC Full time ₱900,000 - ₱1,200,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Training Manager - Learning and Development working onsite in Lipa City, Batangas, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...
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Client Services Manager
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Lipa, Philippines TalentPop App Full timeOverview The Opportunity: Shape the Future of Service Delivery Are you a proven leader in the BPO and training space, ready to manage and scale a high-performing global training program? We're seeking a Virtual Training & BPO Operations Manager to own the learning strategy for our frontline customer service teams across multiple BPO partnerships and client...
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Client Services Manager
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Lipa, Philippines Knack RCM Full time1 week ago Be among the first 25 applicants Direct message the job poster from Knack RCM Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet...
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Client Success Manager
3 weeks ago
Lipa, Philippines Knack RCM Full timeOverview Customer Success Manager role with responsibilities across reporting, process improvement, and client engagement. Responsibilities Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to...
