Remote Sales Representative

4 weeks ago

San Fernando, Philippines Mass Markets Full time

Overview

Remote Sales Representative at Mass Markets (MCI). Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking motivated Remote Sales Representatives to support outbound sales initiatives for a diverse portfolio of well-known clients. You will engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building. Being bilingual is highly advantageous and will be viewed favorably. Candidates must have prior call center experience and reside within 80km of our office.

You’ll work on high-impact sales campaigns with globally recognized brands. If you’re a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we’d love to hear from you.

Key Responsibilities
  • Make outbound calls to prospective and existing customers
  • Present and promote products and services effectively
  • Identify customer needs and recommend suitable solutions
  • Meet or exceed sales targets and performance metrics
  • Maintain accurate records of customer interactions and sales activity
  • Handle objections and resolve customer concerns professionally
  • Stay up to date with product knowledge, promotions, and training
  • Follow scripts, policies, and procedures while using available resources
  • Escalate complex issues when necessary
  • Maintain consistent attendance and adhere to scheduling requirements
Candidate Qualifications
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work-from-home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
Compensation & Benefits

Starting compensation is based on experience. We offer a variety of benefits and incentives to support and reward our team members. Benefits and incentives may vary by geography.

  • HMO Coverage plus a dependent
  • Dental Coverage
  • In-house dental assistance worth ₱5,000
  • Free meal during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Employee shuttle services
  • Company retreats and off-site events
  • Opportunities for growth and promotion
Other Information

Physical Requirements: Office environment; may be sedentary and require computer and telephone headset use. May need to move objects and lift up to 40 pounds occasionally.

Equal Opportunity Employer: MCI is an equal opportunity employer. All aspects of employment are based on merit and qualifications. MCI does not discriminate on protected characteristics and complies with applicable laws and regulations. Reasonable accommodation is provided where required by law.

About MCI: MCI helps customers tackle CX and DX challenges with industry-leading solutions. The company provides BPO, IT Services, staff augmentation, and related services and has multiple global locations and brands. The information above provides a general overview and is not an all-inclusive list of duties or qualifications. The employer reserves the right to revise the description at any time.

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