Remote Sales Representative

MCI is one of the fastest-growing tech‑enabled business services companies in the USA, offering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud solutions to industries such as healthcare, retail, government, education, telecom, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technology to enhance customer journeys, drive scalability, and reduce costs. We’re seeking motivated Remote Sales Representatives to support outbound sales initiatives for a diverse portfolio of well‑known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building. Being bilingual is highly advantageous. Candidates must have prior call center experience and reside within 80 km of our office. Location & Work Setup: High‑speed internet connection Quiet, appropriate work environment High language proficiency in English Work‑from‑home experience Position Responsibilities: Make outbound calls to prospective and existing customers Present and promote products and services effectively Identify customer needs and recommend suitable solutions Meet or exceed sales targets and performance metrics Maintain accurate records of customer interactions and sales activity Handle objections and resolve customer concerns professionally Stay up to date with product knowledge, promotions, and training Follow scripts, policies, and procedures while using available resources Escalate complex issues when necessary Maintain consistent attendance and adhere to scheduling requirements Candidate Qualifications: Must be 18 years or older High school diploma or equivalent Previous call center experience Work from home experience Strong command of the English language Typing speed of 20+ WPM High speed internet connection Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Skilled in troubleshooting and follow‑up Able to multitask and self‑manage effectively Excellent interpersonal skills Compensation & Benefits: Competitive starting salary, with performance and loyalty bonuses Health coverage (HMO) plus dependent dental coverage Roadside & dental assistance Free meal during training Career growth and learning opportunities Allowances for rice, clothing, laundry and meals Employee shuttle services and company retreats Various in‑office rewards, raffles, recognition gifts, and treats Physical Requirements: The job requires a largely sedentary work environment with frequent use of a computer and telephone headset. The employee may occasionally be required to move around the office, reach, lift or hold objects up to 40 pounds. Conditions of Employment: Must be authorized to work in the country where the job is based and be willing to submit for background/security investigation and drug screening. Reasonable Accommodation: MCI provides reasonable accommodation for qualified applicants with disabilities, unless doing so causes undue hardship. EQUAL OPPORTUNITY EMPLOYER: MCI embraces diversity and provides a discrimination‑free work environment. All employment decisions are based on merit and qualifications. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. To be considered for this position, complete a full application on our company careers page, including screening questions and a brief pre‑employment test. We look forward to reviewing your application and exploring how your skills and experience can help MCI continue to grow and deliver exceptional client solutions. #J-18808-Ljbffr