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Training Specialist
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training specialist
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Training Specialist
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Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per yearWe're looking for aTraining Specialistto join our Insurance Operations team at MBPS. In this role, you are expected to deliver an effective and comprehensive process training for John Hancock Shared Services Operations & Oversight – RPO team, aligned with the needs of the team and function to ensure adequate and highly skilled workforce. You'll play a key...
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Training Specialist
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Quezon City, Philippines Manulife Insurance Malaysia Full time***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Training...
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Quezon City, Philippines Cyberbacker Full timeCountry: Philippines Shift: Day Reports To: Online Consultation & Training Program Specialist (Restaurant) Direct Reports: None Summary of Duties: The Online Training & Consultation Specialist is responsible for the seamless execution of Ultra’s online training and consultation services. This role combines the duties of technical support, content...
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Training Specialist
4 weeks ago
Manulife Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Training Specialist role at Manulife We’re looking for a Training Specialist to join our Insurance Operations team at MBPS. In this role, you are expected to deliver an effective and comprehensive process training for John Hancock Shared Services Operations & Oversight – RPO team, aligned with the needs of the team and function to ensure adequate and highly skilled workforce. You’ll play a key role in workforce development, performance improvement, and service quality enhancement. Position Responsibilities Collaborate with Operations to identify training needs and map out annual training plans for internal teams. Facilitate product and process training for new hires and cross‑training using varied facilitation methods – instructor‑led classroom (in‑person or virtual), instructor‑led deskside, hands‑on training, coaching, and mentoring. Develop and implement training curriculum, training plan and production glide paths. Make recommendations to improve and maintain staff knowledge inventory based on sound data. Update and maintain training documentation in line with policies and procedures. Manage the training queues effectively, to ensure that no work falls out of TAT. Required Qualifications At least one to two years of experience in insurance operations. Excellent training delivery skills, including the ability to facilitate product and process training using various methods such as in‑person or virtual instructor‑led sessions, hands‑on training, and coaching. 8 PM to 5 AM Manila time, Quezon City or Cebu‑based. Preferred Qualifications Knowledge of adult learning principles and methodologies is an advantage. Ability to develop and implement training curricula and plans, making recommendations to improve staff knowledge based on data. Strong organizational, work management, and time management abilities, with the capability to manage training queues effectively to meet turnaround times. Strong professionalism, work ethics, analytical and problem‑solving skills, and proficiency in MS Office (particularly PowerPoint); familiarity with e‑learning software is an asset. When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Business Development and Training Industries: Insurance Referrals increase your chances of interviewing at Manulife by 2x Get notified about new Training Specialist jobs in Quezon City, National Capital Region, Philippines . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
