Training Specialist
3 days ago
Manulife Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Training Specialist role at Manulife We’re looking for a Training Specialist to join our Insurance Operations team at MBPS. In this role, you are expected to deliver an effective and comprehensive process training for John Hancock Shared Services Operations & Oversight – RPO team, aligned with the needs of the team and function to ensure adequate and highly skilled workforce. You’ll play a key role in workforce development, performance improvement, and service quality enhancement. Position Responsibilities Collaborate with Operations to identify training needs and map out annual training plans for internal teams. Facilitate product and process training for new hires and cross‑training using varied facilitation methods – instructor‑led classroom (in‑person or virtual), instructor‑led deskside, hands‑on training, coaching, and mentoring. Develop and implement training curriculum, training plan and production glide paths. Make recommendations to improve and maintain staff knowledge inventory based on sound data. Update and maintain training documentation in line with policies and procedures. Manage the training queues effectively, to ensure that no work falls out of TAT. Required Qualifications At least one to two years of experience in insurance operations. Excellent training delivery skills, including the ability to facilitate product and process training using various methods such as in‑person or virtual instructor‑led sessions, hands‑on training, and coaching. 8 PM to 5 AM Manila time, Quezon City or Cebu‑based. Preferred Qualifications Knowledge of adult learning principles and methodologies is an advantage. Ability to develop and implement training curricula and plans, making recommendations to improve staff knowledge based on data. Strong organizational, work management, and time management abilities, with the capability to manage training queues effectively to meet turnaround times. Strong professionalism, work ethics, analytical and problem‑solving skills, and proficiency in MS Office (particularly PowerPoint); familiarity with e‑learning software is an asset. When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Business Development and Training Industries: Insurance Referrals increase your chances of interviewing at Manulife by 2x Get notified about new Training Specialist jobs in Quezon City, National Capital Region, Philippines . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Training Specialist
7 days ago
Quezon City, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱500,000 per yearPosition: Training Specialist / Learning Services Learning SpecialistWhat you'll do:• Train new hires on product knowledge, company policies & customer service skills.• Conduct cross-training, refreshers, updates, and new product training.• Deliver sessions via in-class, e-learning, virtual, or blended formats.• Create lesson plans and prepare...
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training specialist
2 days ago
Quezon City, National Capital Region, Philippines RBGM MEDICAL EXPRESS SALES, INC. Full time ₱40,000 - ₱80,000 per yearJob Summary:We are looking for a Training Specialist to lead our product training programs. Using your medical allied background, you will deliver technical training, conduct in-field assessments, and ensure employees are confident and knowledgeable about our medical devices and equipment.Key Responsibilities:Plan, develop, and deliver product-focused...
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Training specialist
3 weeks ago
Quezon city, Philippines Dempsey management inc Full timeA training specialist develops,delivers,and evaluates training programs to enhance employee skills and performance, ensuring alignment with organizational goals. They assess training needs,create materials,and facilitate learning experiences,often working with various methods like classroom instruction,online modules,or simulations. Their role is crucial for...
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Training Specialist
1 week ago
Quezon City, Philippines Digits Trading Corporation Full timeJob Description We are seeking a skilled and experienced Training Specialist to join our team. As a Training Specialist, your primary responsibility will be to educate and train individuals on the effective and safe use of various gadgets and electronic devices. Your role will involve providing hands‑on training sessions, delivering presentations, and...
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Training Specialist
4 weeks ago
Quezon City, Philippines WNS Full timeWNS Quezon City, National Capital Region, Philippines Training Specialist WNS Quezon City, National Capital Region, Philippines Seniority Level: Associate Employment Type: Full-time Job Function: Training At least 2 years’ experience in Training in a contact center environment. Coaching and feedback skills Amenable to working on US Shift timings. Amenable...
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Training Specialist
3 days ago
Quezon City, Philippines TALENTMATE Full timeTraining Specialist TALENTMATE – Quezon City, National Capital Region, Philippines Job Description We’re looking for a Training Specialist to join our Insurance Operations team at MBPS. In this role, you will deliver effective, comprehensive process training for John Hancock Shared Services Operations & Oversight – RPO team, aligned with team and...
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Training Specialist
3 weeks ago
Quezon City, Philippines Western Marketing Corporation Full timeOverview We are seeking a highly organized and detail-oriented Training Specialist who will help in ensuring a smooth and effective learning experience for our employees. The ideal candidate will be a proactive problem-solver with excellent communication and administrative skills. Key Responsibilities Assists in the development and revision of training...
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Training Specialist
1 week ago
Quezon City, Philippines Conifer Health Solutions Full timeTraining Specialist – Conifer Health Solutions Facilitate comprehensive new hire training for local and global learners. Responsibilities Facilitate comprehensive new hire training for local and global learners Develop training curricula and materials Conduct training needs analysis for performance outliers in Operations Provide coaching and feedback to...
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Training Specialist
4 weeks ago
Quezon City, Philippines Private Advertiser Full timePosition: Training Specialist / Learning Services Learning Specialist What you'll do: • Train new hires on product knowledge, company policies & customer service skills. • Conduct cross-training, refreshers, updates, and new product training. • Deliver sessions via in-class, e-learning, virtual, or blended formats. • Create lesson plans and prepare...
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Training Specialist
7 days ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per yearWe're looking for aTraining Specialistto join our Insurance Operations team at MBPS. In this role, you are expected to deliver an effective and comprehensive process training for John Hancock Shared Services Operations & Oversight – RPO team, aligned with the needs of the team and function to ensure adequate and highly skilled workforce. You'll play a key...