Customer Service Representative
3 weeks ago
Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule) Apply here: operationsarmy.com/application Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing the customer experience all while collaborating closely with a fast-moving internal team. Role Overview As a key member of our remote support team, you'll provide world-class assistance to self-serve users, ensuring their onboarding is seamless and their questions are resolved quickly and effectively. You'll work across multiple communication channels and support systems, helping shape our support function at a critical stage of growth. Note: This is a 100% remote, full-time role with a schedule that includes Saturdays, Sundays, and 3 weekdays. Candidates must be available to work on weekends.Note: This is a 100% remote, full-time role with a schedule that includes Saturdays, Sundays, and 3 weekdays. Candidates must be available to work on weekends. What You'll Do Customer Interaction & Issue Resolution Respond promptly to customer inquiries across Slack, support email, and ticketing systems (e.g., Pylon), while meeting SLA targets Collaborate with AI-powered bots, escalating complex or sensitive issues for human resolution as needed Communicate clearly, empathetically, and professionally with users from diverse backgrounds Knowledge Sharing & Onboarding Assist new users with onboarding, answering first-time questions and guiding them through setup Identify knowledge gaps and contribute to internal documentation and help articles Coordinate with the core team during initial onboarding phases before transitioning to night shift coverage What We're Looking For Must-Have Experience Previous experience in a customer support role at a software company (startup or fast-growth SaaS strongly preferred) Exceptional written communication skills in English Familiarity with tools like Slack, Intercom, Linear, Jira, Pylon, or similar support and automation systems Ability to thrive in a remote setting with minimal oversight, embracing ambiguity and startup-paced work Tools You'll Use Slack Pylon Jira Linear Apply here: operationsarmy.com/application
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Customer Service Representative
3 weeks ago
Pasay, Philippines HRTX Full timeJob Description: We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...
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Customer Service Representative
1 week ago
Pasay, National Capital Region, Philippines GCFA Full time ₱200,000 - ₱300,000 per yearThe Customer Service Representative plays a crucial role in fostering positive customer relationships and ensuring high levels of satisfaction. This position is essential for addressing inquiries, resolving issues, and providing necessary information to customers. Working in a dynamic environment, typically within a call center or retail setting, the...
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Customer Service Representative
7 days ago
Pasay, National Capital Region, Philippines Outsourcellent Inc Full time ₱132,000 - ₱420,000 per yearBusiness Process Outsourcing Customer Service Representative. In a BPO setup, companies contract third-party service providers to handle specific business operations, such as customer service, technical support, or back-office functions. A CSR in this context would be responsible for interacting with customers to address their inquiries, provide assistance,...
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Customer Service Representative
7 days ago
Pasay, National Capital Region, Philippines HIRD SERVICES PVT. LTD. Full time ₱240,000 - ₱360,000 per yearAre you a confident communicator with a passion for providing excellent service? We are seeking skilled Customer Service Representatives to join our growing team in Taguig City.As a Customer Service Representative, you will manage customer inquiries, provide accurate information, and ensure an exceptional customer experience. You will handle interactions...
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Customer Service Representative
5 days ago
Pasay, National Capital Region, Philippines access healthcare Full time ₱900,000 - ₱1,200,000 per yearAbout the role We are seeking an experienced Customer Service Representative to join our team at access healthcare in Pasay City, Metro Manila. This is a full-time position that will involve providing exceptional customer service to our clients through phone and online communication. As a Customer Service Representative, you will be the face of our company,...
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Customer Service Representative
3 weeks ago
Pasay, Philippines HRTX Full timeJob Description: We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...
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Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines access healthcare Full time $104,000 - $130,878 per yearAbout the role As a Customer Service Representative for healthcare accounts at access healthcare, you will be the first point of contact for our valued clients, delivering exceptional customer service and support. In this full-time, office-based role located in Pasay City, Metro Manila, you will be responsible for handling inquiries, resolving issues, and...
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Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱288,000 - ₱432,000 per yearHiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....
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Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱360,000 - ₱720,000 per yearHiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....
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Customer Service Representative
2 days ago
Pasay, National Capital Region, Philippines MicroSourcing Full time ₱250,000 - ₱500,000 per yearDiscover 100% YOU with MicroSourcingPosition: Customer Service Representative (Dayshift) - Fixed Term (3 months)Location: MOA, Pasay Work Setup & Shift: Onsite | Dayshift Why join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...
