Customer Service Representative

23 hours ago


Pasay, Philippines HRTX Full time

Job Description: We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and committed to delivering an excellent customer experience. Qualifications: High school diploma or equivalent; college degree preferredProven customer support experience or experience as a client service representativeStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practices is a plusCustomer orientation and ability to adapt/respond to different types of personalitiesExcellent communication and presentation skills (verbal and written)



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