After Sales Customer Service Representative

2 weeks ago

Quezon City, Philippines HBS Marketing Corporation Full time

Overview A kitchen equipment technical customer service representative is responsible for providing support to customers who have questions or issues with their kitchen equipment. This may include troubleshooting problems, providing technical advice, and processing orders for parts or repairs. Responsibilities Troubleshooting and problem-solving: identify the cause of a problem with a kitchen appliance and provide solutions. This may include providing instructions on how to fix the problem, recommending a repair service, or ordering replacement parts. Technical advice: provide technical information about kitchen equipment, such as how to use it, how to maintain it, and how to troubleshoot common problems. Order processing: processing orders for parts, repairs, or other services. This may involve taking orders over the phone, online, or in person. Customer service: providing excellent customer service to all customers, regardless of the nature of their inquiry. This includes being polite, helpful, and responsive. Communication: communicating effectively with customers, both verbally and in writing. This includes providing clear and concise information, using appropriate language, and responding to inquiries in a timely manner. Documentation: maintaining accurate records of customer interactions, including the nature of the problem, the solution provided, and the date and time of the interaction. Technical knowledge: a strong understanding of kitchen equipment, including its operation, maintenance, and troubleshooting. Customer service skills: excellent communication and interpersonal skills, with a focus on providing excellent customer service. Problem-solving skills: the ability to identify and solve problems effectively. Computer skills: proficiency in using computer software, including email, word processing, and CRM systems. Communication skills: excellent verbal and written communication skills. Organization skills: the ability to manage multiple tasks and prioritize work effectively. Experience Previous experience in a customer service role: this is beneficial, as it provides experience in handling customer inquiries and resolving issues. Experience with kitchen equipment: this is a plus, as it demonstrates an understanding of the products and services being offered. Education High school diploma or equivalent: this is typically the minimum educational requirement for this role. Technical training or certification: this is a plus, as it demonstrates specialized knowledge in the field. #J-18808-Ljbffr

  • After Sales Customer Service Representative

    2 weeks ago

    Cavite City, Philippines MAPI LENDING INVESTORS INC. Full time

    After Sales Customer Service Representative MAPI LENDING INVESTORS INC. Salary: ₱15-20K (Monthly) On-site - Cavite Posted on 17 January 2025 Job Description A customer sales representative or sales representative, sells product or services to customers Drivers License Resume Customer Service Problem Solving Driving Working Location km 17 e aguinaldo hi way...

  • After Sales Customer Service Representative

    2 weeks ago

    Cebu City, Philippines JOMARIE LIASON Full time

    Overview for pooling The After-Sales Customer Service Representative is responsible for assisting customers after the sale is completed. Their role focuses on providing support, resolving issues, and ensuring customer satisfaction with products and services. This position requires excellent communication skills, problem-solving abilities, and a strong...

  • After Sales Customer Service Representative

    2 weeks ago

    Quezon City, Philippines Besterm International Corporation Full time

    Besterm International Corporation Urgent ₱18-23K (Monthly) On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description An After-Sales Customer Representative is responsible for ensuring customer satisfaction after a purchase by handling inquiries, managing service requests, processing claims, and resolving issues . Key duties include...

  • After Sales Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines Herco Trading, Inc. Full time ₱250,000 - ₱350,000 per year

    The After Sales Customer Service Representative (CSR) is responsible for providing support to customers after the purchase of products or services. This role ensures customer satisfaction by addressing inquiries, processing service requests, handling warranty claims, and coordinating with internal teams to resolve issues promptly and...

  • After Sales Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines Herco Trading Inc. Full time ₱240,000 per year

    The After Sales Customer Service Representative (CSR) is responsible for providing support to customers after the purchase of products or services. This role ensures customer satisfaction by addressing inquiries, processing service requests, handling warranty claims, and coordinating with internal teams to resolve issues promptly and professionally.Job...

  • After Sales Representative

    20 hours ago

    Makati City, National Capital Region, Philippines JIAYOU FORWARDING POSTAL SERVICES OPC Full time ₱400,000 - ₱600,000 per year

    Job Description:The After-Sales Representative is responsible for providing efficient and reliable customer support after service delivery within the logistics operations. This role ensures that client concerns, delivery issues, and service feedback are addressed promptly and professionally. The position aims to maintain high customer satisfaction,...

  • After Sales Service Clerk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Kuysen enterprise's Full time ₱180,000 - ₱200,000 per year

    · Receiving daily calls concerning technical and after sales service requests and endorsing it to the technical after sales coordinator whenever necessary for proper scheduling.· Receiving of Monthly Spare Parts Inventory from Cost Accounting Supervisor and ensuring timely request for quantity validation to Warehouse Dep't as reference of Technical Manager...

  • Sales Representative

    2 weeks ago

    Quezon City, Philippines Gate Security Services Full time

    A Sales Representative is responsible for selling a company's products or services by identifying potential leads, building relationships with customers, and closing sales deals. They interact with customers, present products or services, negotiate prices, and provide after-sales support. A key aspect of the role is to meet or exceed sales targets and...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱288,000 - ₱336,000 per year

    Target Start Date: October 20Work Location: QC Site – BridgetowneWork Setup: On-siteShift: Graveyard ShiftJob DescriptionWe are looking for dedicated and customer-focused Customer Service Representatives (CSR) to join our team in Manila. You will be responsible for providing high-quality, efficient, and courteous customer service across multiple contact...

  • Customer Service Representative

    3 weeks ago

    Quezon City, Philippines METACOM Full time

    START YOUR CAREER IN SHIPPING & LOGISTICS — RIGHT IN EASTWOOD‼️ Looking for a solid first step after graduation? We’ve got you. Metacom is hiring Customer Service Representatives for a Shipping & Logistics account in Quezon City – Eastwood! What’s in it for you? - Salary Offer up to ₱18,000 - HMO coverage (up to 3 family member) - Paid...