Service Desk COE Assistant Manager
7 days ago
Responsibilities Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization Technology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer interactions Training & Development: Provides coaching, skill-building programs, and knowledge-sharing initiatives for agents / Team leads Data analytics and metric improvement: Monitors performance metrics, ensures adherence to policies, and maintains service excellence Customer Experience Enhancement: Analyzes feedback, implements improvements, and fosters a customer-centric culture Requirements Relevant years of experience: 5 years minimum BPO experience in customer service and technical service desk clients/campaigns Leadership experience: 4 years minimum handling a team for customer service accounts Educational attainment: College graduate any course Amenable to work in shifting schedules. Amenable to work ONSITE - Alabang Able to start ASAP. Benefits HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off #J-18808-Ljbffr
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Service Desk
7 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeService Desk - Center of Excellence Assistant Manager (Alabang) Benefits HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off Job Description Key Deliverables Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances...
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IT Service Desk Analyst
7 days ago
Muntinlupa, Philippines IGT Solutions Pvt. Ltd. Full time9th Floor Ayala Southpark Corp, National Capital Region (NCR), Philippines, Philippine OBJECTIVE OF ROLE An IT Service Desk Analyst serves as the first point of contact for users experiencing technical issues, providing troubleshooting and support for hardware and software, managing incident tickets, documenting solutions, and escalating complex problems to...
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IT Service Desk Analyst
1 day ago
Muntinlupa, Philippines J-K Network Services Full timeCOMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: IT Service Desk Analyst Company Industry: BPO Work Location: Alabang, Muntinlupa City Work Schedule: Shifting schedule Salary: Php 30,000-40,000 Work Set Up: On-site JOB REQUIREMENTS: • College Graduate/Undergraduate are open to apply. • At least 1-year...
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XTN-F674798 | GLOBAL SERVICE DESK ANALYST
2 weeks ago
Muntinlupa, Philippines KMC Careers Full timeGLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE) We’re on the lookout for a Global Service Desk Analyst who can bring both technical expertise and top-notch customer service to the team. In this role, you’ll be the go-to person for troubleshooting, ticket management, and team support — ensuring seamless IT service delivery across our global operations....
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Service Desk Analyst
1 week ago
Muntinlupa Central Post Office P, Philippines Stark Asia Solutions, Inc Full time ₱312,000 - ₱480,000 per yearQualification:Completed 1st Year in CollegeAt least months experience handling Service Desk RolesHard Core Tech SupportTroubleshooting for computersWilling to work onsite in Alabang, Muntinlupa CityJob Type: Full-timePay: Php26, Php40,000.00 per monthBenefits:Company Christmas giftCompany eventsHealth insuranceLife insurancePromotion to permanent...
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Employee Services Delivery Manager
7 days ago
Muntinlupa, Philippines Filinvest Development Corporation Full timeHR Talent Acquisition Manager - HR Strategy and COE | Filinvest Development Corporation Job Summary The Employee Services Delivery Manager is responsible for overseeing all employee records, documentation, and verification processes to ensure full compliance with legal, regulatory, and company policy requirements. The role leads the central due diligence...
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Business Development Assistant
4 weeks ago
Muntinlupa, Philippines Inventory Exchange Holdings Full timeJob Specification - Responds to inquiries made by clients about company products and services via emails, calls and on-line in a timely and friendly but professional manner - Assists in the development and monitoring of official InEx marketing channels between the company and other organizations (i.e., Website, social media accounts) - Identifies and...
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Business Development Assistant
1 day ago
Muntinlupa, Philippines Inventory Exchange Holdings Full timeJob Specification - Responds to inquiries made by clients about company products and services via emails, calls and on-line in a timely and friendly but professional manner - Assists in the development and monitoring of official InEx marketing channels between the company and other organizations (i.e., Website, social media accounts) - Identifies and...
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Front Office Supervisor
1 week ago
Muntinlupa, Philippines Filinvest Group Full timeFilinvest Hotel: CRIMSON HOTEL FILINVEST CITYThe Front Office Supervisor is expected to be well-versed and proficient in all Front Desk operations, including systems, trainings, and reporting. He/She is responsible for overseeing the daily arrival and departure of guests, ensuring a smooth and seamless experience. The role includes leading and motivating...
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Property Manager
3 weeks ago
Muntinlupa, Philippines Filinvest Development Corporation Full timeHR Talent Acquisition Manager - HR Strategy and COE | Filinvest Development Corporation The Property Manager is responsible for overseeing the day-to-day operations, administration, maintenance, and financial performance of assigned properties (residential, commercial, or mixed-use). This role ensures that properties are managed efficiently, tenants and...