Credit Product Manager, SeaMoney Credit

3 weeks ago

Manila, Philippines Monee Full time

Monee is a part of Sea Group, a leading global consumer internet company. Monee’s mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee’s offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are available in seven markets across Southeast Asia and Taiwan under various brands, including ShopeePay, SPayLater, and other brands.

Job Description:
  • Drive and own high-level strategic initiatives, and at the same time, hands-on with the ability to roll up your sleeves and get things done.
  • Manages end to end of product features covering conceptualization, design, enhancements, roll-out, post-deployment monitoring, and evaluation against product development process.
  • Analyze, align and evaluate business requirements, feasibility and value of the feature requests with both business and regional product teams in Singapore and Shenzhen to deliver a comprehensive and accurate Business Requirement Document (BRD).
  • Ensures smooth, timely, and impactful executions, continuous improvement in product management ways of working, promoting innovation and growth within the team, and drives continuous process optimizations within the organization.
  • Perform User Acceptance Test (UAT) for newly implemented functions and identify and propose ways to constantly improve UAT efficiency.
  • Work with cross-functional teams to develop and execute test cases based on the business requirements.
  • Provide prompt updates on testing progress and clear escalation of potential risks to test completion.
  • Provide comprehensive documentation of test cases, test results and defect management for the required sign offs.
  • Plan test schedules, manpower/tester requirements, setup and configuration prior to test implementation.
  • Manage overall schedule, report risks and issues.
  • Design training materials for the affected business teams and conduct feature briefings.
  • Report bugs and errors to other product managers and development teams promptly for investigation, and ensuring close monitoring of defect resolution and retest.
  • Respond to system related queries, perform troubleshooting, and propose solutions to the reported issues.
Requirements:
  • At least 3-5 years of product management experience in financial services companies, or leading tech companies in a related industry.
  • Hands-on experience with launching and managing new product features and ability to adapt to changing project requirements and thrive in a fast-paced environment
  • Proficiency in both spoken and written English. Able to communicate technical information effectively.
  • Detail-oriented, highly proactive; critical thinker; has a growth mindset; and a team player
  • Strong stakeholder management skills with customer-oriented and execution-focused mindset.
  • Strong sense of quality control and quality standards.
  • Demonstrated track record of getting things done in a fast-paced environment.
  • Displays integrity and ownership over one’s work, successes, and mistakes.
  • Ability to adapt in a fast-paced and agile environment, with a willingness and attitude to learn new tasks.
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