MIS Manager

7 days ago


Pasig, Philippines Innodata Knowledge Services, Inc. Full time

The Management Information Systems (MIS) Manager is responsible for overseeing the planning, implementation, and management of information systems that support business operations and decision‑making within an organization. This role ensures that the organization’s information systems are aligned with strategic objectives and meet the needs of all stakeholders, including executives, department heads, and end‑users. The MIS Manager plays a vital role in enhancing operational efficiency, ensuring data integrity, improving reporting capabilities, and supporting business intelligence initiatives. Key Responsibilities 1. Systems Management and Oversight Manage the development, implementation, and maintenance of MIS solutions across the organization. Ensure proper integration between various business applications and systems (ERP, CRM, HRIS, Finance, etc.). Monitor system performance and ensure reliable access to MIS platforms. Conduct system audits to ensure data accuracy, security, and compliance with industry standards. 2. Strategic Planning Align MIS projects with organizational goals and strategies. Collaborate with senior leadership to define system requirements and prioritize technology initiatives. Participate in the budgeting and planning process for IT and MIS investments. Recommend technological upgrades and improvements based on trends and emerging tools. 3. Team Leadership and Supervision Lead, mentor, and manage a team of IT professionals, analysts, and system administrators. Assign responsibilities and oversee project execution and deliverables. Provide training and support to staff on system use, best practices, and troubleshooting. 4. Data Management and Reporting Oversee data collection, storage, and management practices to ensure high levels of accuracy and accessibility. Ensure data security, user access control, and data governance compliance. Develop and implement reporting tools and dashboards to facilitate decision‑making. Provide end‑users with accurate, timely, and relevant data reports. 5. Project Management Plan and manage MIS projects from inception to completion. Ensure timely delivery of projects within scope and budget. Communicate project status, change, risks, compliance, and issues to stakeholders. Apply project management methodologies to ensure efficiency and quality. 6. Vendor and Stakeholder Management Manage relationships with software vendors, consultants, and service providers. Evaluate vendor proposals, manage contracts, and ensure service level agreements (SLAs) are met. Collaborate with internal departments to gather system requirements and provide technical solutions. 7. Security and Compliance Implement and maintain security protocols to protect systems and data. Ensure compliance with legal, regulatory, and organizational standards (e.g., GDPR, HIPAA, SOX). Conduct risk assessments and disaster recovery planning. 8. Continuous Improvement Conduct regular evaluations of MIS performance and recommend enhancements. Stay updated on technological advancements, industry trends, and best practices. Drive innovation by identifying opportunities for automation, digital transformation, and improved workflows. Lead successful implementation of process and project improvement deployment from technology perspectives. Required Qualifications Education Bachelor’s degree in Management Information Systems, Computer Science, Computer Engineering, Information Technology, Business Administration, or a related field. A Master’s degree (e.g., MBA with IT focus) is highly preferred. Certifications: ITIL 4, PMP Experience Minimum of 5–8 years of relevant experience in MIS, IT management, or information systems analysis. At least 3 years in a supervisory or managerial role. Proven experience with enterprise software platforms (e.g., Oracle, SAP, Microsoft Dynamics). Experience implementing business intelligence (BI) tools and data reporting systems. Technical Skills Strong knowledge of databases (e.g., SQL Server, MySQL), data warehousing, and reporting tools (e.g., Power BI, Tableau). Familiarity with ERP, CRM, and cloud‑based systems. Understanding of cybersecurity principles and data privacy regulations. Proficiency in project management tools and methodologies (Agile, Scrum, or PMP certification is a plus). Soft Skills Strong analytical and problem‑solving skills. Excellent communication and interpersonal abilities. Effective leadership and team management capabilities. High level of organization, attention to detail, and time management. Strategic thinking with a focus on outcomes and business value. #J-18808-Ljbffr


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