MIS/WFM Analyst

1 week ago

Pasig, Philippines WNS Full time

Overview WNS Pasig, National Capital Region, Philippines MIS/WFM Analyst WNS Pasig, National Capital Region, Philippines Qualifications and Job Description Preferably with experience in using the Five9 / Verint tool, but not required. Amenable to work onsite, night/graveyard shift, and willing to be assigned in Eastwood site With experience in workforce real time and Reporting / MIS tasks. Highly Analytical. Keen attention to details. Can create Reports / Dashboards from scratch (not template driven). Proficient in MS Office (particularly in MS Excel, Report automation using Power Query, Power Pivot, Data Modeling) and Google Suite Experience in handling accounts that run Service Level / Occupancy / Line Adherence / Billable Hours. Seniority level Associate Employment type Full-time Job function Analyst, Quality Assurance, and Management Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr

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