It Operations Engineer

Posted today

Cloud Operations Engineer

Posted 1 day ago

Job Description

The Cloud Operations Lead will provide day to day support to all business units using company's Azure public cloud platform including but not limited to incident-, change-, request- and problem management. This role focuses on leveraging azure services administration tasks and optimize cloud infrastructure, ensuring high availability, scalability, and security.

• Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance which are more demanding and complex.
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements.
• Support cloud adoption of applications as they are being transformed and/or modernized.
• Work as part of 24/7 shift roster to implement changes and requests and resolve incidents.
• Provide training and support to team members.
• Troubleshoot and resolve cloud-related issues and Collaborate with IT and business stakeholders.
• Provide technical support and guidance.
• 5+ years relevant experience in Cloud Engineering / Support role
• Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment
• Practical experience of supporting Enterprise Public Cloud Services and automation
• Experience within a decentralized organization, preferably within the Group unit.
• Sound understanding of IT operating model design and best practices.
• Experience in top tier multinational corporation will be an advantage.
• Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management.

Comprehensive skills in one of following areas:

• Middleware: IIS / Websphere / Apache / Tomcat
• Scripting and containers: Powershell, Azure cmd line, YAML, Containers / AKS, etc.

Be part of AIA Philippines's Technology Hub, the AIA Digital+ Philippines.

Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA's transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract,developandretaina workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

JOIN US NOW Be part of the Industry's certifiedGREAT PLACE TO WORK for and enjoy these comprehensive benefit package upon hire and upon regularization;

HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)

15 days VL and 15 days SL (Pro-rated for mid-year hire)

Annual Targeted Incentive (Performance Bonus)

Group Life Insurance

Protection benefits, and a lot more w/c will be discussed during the job offer stage

#AIAPhilippines#AIADigital+PH #AIAITPH #EmpowerYourCareer

Cybersecurity Operations Engineer

Posted today

Job Description

CYBERSECURITY OPERATIONS ENGINEER

The Senior Security Engineer is pivotal in delivering, managing, and supporting security solutions that ensure our customers\' environments are secure, efficient, and resilient. This role combines hands-on implementation, customer enablement, project leadership, and pre-sales expertise. This ensures Infotrust customers receive high-value, strategic security outcomes, tailored to their business needs.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

• Lead the implementation, optimisation, and support of advanced security technologies across customer environments, including SIEM, EDR, Email/Web Security, Cloud Security, and Identity solutions
• Drive continuous improvement in security detection, visibility, and operational maturity, in collaboration with internal teams and customer stakeholders.
• Work closely with the PMO to support structured delivery of security initiatives, ensuring alignment with scope, cost, and quality expectations.
• Act as a key point of technical escalation for customer engagements and internal engineering challenges.
• Champion quality assurance across engineering deliverables, including documentation, deployment standards, and service transition.
• Mentor and guide junior engineering staff through knowledge sharing, technical reviews, and process alignment.
• Engage directly with customers to provide strategic security advice, articulate technical solutions, and build trusted long-term relationships.
• Support sales and pre-sales by contributing to solution design, scope validation, and proposal development.
• Develop and maintain technical documentation, including architectural diagrams, implementation plans, tuning guides, and operational runbooks.
• Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.

WHAT ARE WE LOOKING FOR?

• 5–7 years of experience in Security Engineering, ideally in customer-facing or managed services roles.
• EDR/XDR solutions (CrowdStrike, Microsoft Defender)
• Email & Web Security
• Cloud Security Posture Management (CSPM)
• Identity & Access Management (IAM)
• Microsoft Exchange & Office 365 Security
• Windows (AD, DNS, DHCP), Mac, and Linux systems
• TCP/IP, firewalls, IDS/IPS
• Familiar with IT service management frameworks and QA standards
• Strong understanding of threat intelligence, security frameworks (MITRE ATT&CK, NIST, CIS), and incident response
• Experience with automation and scripting (e.g. PowerShell, Python)
• Industry certifications preferred: CISSP, Microsoft Security, AWS/Azure Security, CompTIA Security+ or equivalent
• Splunk Enterprise Admin or Splunk Core Consultant certification/skills

Senior Operations Engineer

Posted today

Job Description

JOB SUMMARY

Responsible for ensuring that our solar energy systems operate at peak efficiency, delivering consistent, clean, and sustainable power to our clients and communities. Responsible for leading operational planning, troubleshooting complex issues, and mentor the engineering team, combining technical expertise with leadership to keep our plants running smoothly and profitably.

DUTIES & RESPONSIBILITIES

• Oversee the daily operations of solar power plants to ensure optimal performance and minimal downtime.
• Analyze operational data, identify trends, and implement corrective actions to improve output and efficiency.

Preventive & Corrective Maintenance

• Lead the planning and execution of preventive maintenance schedules.
• Respond promptly to breakdowns, ensuring timely repairs and minimal energy generation loss.

Performance Monitoring & Optimization

• Use monitoring systems to track energy generation, detect anomalies, and troubleshoot technical issues.
• Implement performance improvement strategies to maximize plant yield.

Safety & Compliance

• Ensure all operations comply with industry regulations, safety protocols, and environmental guidelines.
• Conduct safety audits, risk assessments, and incident investigations.
• Guide and mentor junior engineers and technicians, fostering a culture of safety, accountability, and technical excellence.
• Facilitate knowledge sharing and skills development within the operations team.

Stakeholder Coordination

• Collaborate with project, engineering, and commercial teams to align operational goals with business objectives.
• Coordinate with suppliers and contractors for spare parts, services, and technical support.

Reporting & Documentation

• Prepare detailed performance reports, maintenance logs, and incident records.
• Recommend technical upgrades and process improvements to management.

ACCOUNTABILITIES

• System Reliability: Maintain high uptime and performance ratio targets for solar plants.
• Safety Compliance: Ensure zero tolerance for safety violations and foster a safe working culture.
• Operational Efficiency: Reduce downtime and operational costs without compromising quality.
• Team Development: Enhance the technical capabilities and morale of the operations team.
• Regulatory Compliance: Adhere to all legal, environmental, and operational standards.
• Data Accuracy: Maintain precise and up-to-date operational records and reports.
• Reports complete, accurate, and submitted on time

Educational Background / Work Experience

• Bachelor\'s Degree in Electrical, Mechanical, or Renewable Energy Engineering (Master\'s degree is an advantage).
• Licensed Electrical Engineer (REE) is preferred but not required
• 2-4 years of experience in solar plant operations, with at least 2 years in a senior or lead role.
• Proficient in reading technical drawings and using project management tools.
• Strong understanding of O&M best practices and electrical safety standards.
• Familiarity with SCADA systems, performance analysis tools, and grid compliance requirements.
• Willingness to travel to plant sites and work in varying field conditions.

Network Operations Engineer

Posted today

Job Description

We\'re looking for a Network Operations Engineer to join our growing team and play a critical role in keeping our infrastructure running smoothly 24/7.

Key Responsibilities:

• Continuously monitor network infrastructure using industry tools
• Respond to alerts and perform first-level troubleshooting
• Escalate unresolved incidents to the appropriate teams
• Document incidents and resolutions for future reference
• Support and implement approved network changes
• Maintain up-to-date configuration records and network diagrams
• Analyze network performance metrics for improvements
• Prepare daily, weekly, and monthly reports on network health
• Collaborate on network upgrades, migrations, and expansions
• Participate in business continuity and disaster recovery exercises
• Strictly adhere to security and confidentiality policies

Technical Skills Required:

Experience with network monitoring tools (CheckMK or similar)

Strong knowledge of routers, switches, firewalls, and VPNs

Familiarity with ticketing systems for issue tracking

Solid understanding of change and configuration management

Comfortable working with ITIL-based processes

Preferred Skills & Qualifications:

Certifications such as CCNA, CompTIA Network+ are a plus

DDI Operations Engineer

Posted today

Job Description

Job Description:

• Responsible for Configuring & troubleshoot the full suite of DNS/DHCP Servers.
• Responsible for Patching and Upgrading, Configuration of DNS & DHCP Roles to the DDI environment.
• Knowledge of enterprise DNS & DHCP services.
• Responsible for working with DNS Records creation, DHCP Pool & IP allocation.
• Working Knowledge on DNS Security.
• Technical Savvy with a deep knowledge of IP Networking protocols & experience in debugging network issues.
• Hands on experience in Unix/Linux CLI.
• Act as Technical SME & closely work with multiple clients/Partners towards internal/external DNS/DHCP Changes.
• Working knowledge of the Bluecat environment, handling DNS, DHCP server monitoring tool such as Data Dog, Thousand eyes etc.
• Working experience on Windows Active Directory, DNS & DHCP service.
• Experienced with Network in mixed OS environment (Linux, UNIX, Microsoft).
• Integration design and development using Python
• Ability to perform RCA for critical cases.
• Willing to work in 24/7 operations in the rotating shift.
• Diagnosis of incidents, problems and change implementation
• Monitors operations status and provides detailed reports as appropriate.
• Reviews and ensures compliance of technical operating instruction manuals, system documentation, work instructions, processes, standards and procedures

Qualifications:

• Bachelor's Degree
• Desired certifications include Cloud, Security, ITIL

Technical Capabilities:

• Hands-on experience on DNS, DHCP, IPAM.
• Experience in Windows/Linux operating system.
• Experience in ServiceNow ticketing system.

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