Corporate Operations Engineer

3 weeks ago

Metro Manila Philippines Kajabi Full time

Join to apply for the Corporate Operations Engineer role at Kajabi

About Kajabi: Founded in 2010, and headquartered in Newport Beach, California, Kajabi is the leading creator commerce platform helping creators turn knowledge, experience, and expertise into sustainable online businesses. Kajabi provides an integrated platform for building and marketing digital products, including online courses, communities, live coaching, and more. Tens of thousands of creators and entrepreneurs rely on Kajabi, with hundreds of millions in customers served. Learn more at

The Role

The Corporate Operations Engineer is tasked with primary or shared responsibility for the management of internal technology, software, and services in support of Kajabi employees. The role will report to our Lead, Corporate Operations Engineer .

Responsibilities
  • Respond to user requests for service, troubleshoot problems and help develop solutions.
  • Support PC hardware components, Windows/Mac operating systems, and application software.
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Help monitor endpoint solutions and ensure updates are installed properly.
  • Track and manage inventory of hardware used by Kajabi employees.
  • Maintain, troubleshoot, and train Kajabi employees and clients with the use of computers, shared services, and audio/visual equipment at the Kajabi Headquarters.
  • Assist with onboarding and offboarding procedures.
Attributes for Success
  • Pursuing an undergraduate degree in Computer Engineering, Computer Science, or a related field (preferred).
  • Experience supporting Windows and macOS in an enterprise environment.
  • Excellent customer service and troubleshooting abilities in-person and in a remote-working environment.
  • Advanced problem-solving skills and technical aptitude to adapt to new circumstances and learn quickly.
  • Ability to respond effectively to inquiries and complaints.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
Bonuses
  • Experience troubleshooting Windows devices.
  • Previous experience with MDM solutions such as Intune and Jamf Pro.
  • Ability to administer two-factor authentication, SSO integration, security protocols, and password management.
  • Willingness to learn new skills and techniques that improve your own work and the team's effectiveness.
Kajabi Team Benefits Package
  • HMO Paid 100% by Kajabi
  • Mental healthcare coverage
  • Company-issued device
  • Team appreciation fund
How To Apply

Sound like a good fit for you? Click apply below.

Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Engineering and Information Technology
  • Industries: Technology, Information and Internet, Computer and Network Security, and Software Development
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