Senior HR Development Manager

Overview

VISEO ASIA Manila, National Capital Region, Philippines

Senior HR Development Manager

VISEO ASIA Manila, National Capital Region, Philippines

VISEO Asia is looking for Senior HR Development Manager who will be incharge of Organisational Development and Employee Relations.

HR Development / Organisational Development

• Career management and manager support
• Provide coaching to managers on performance management, feedback delivery, and team dynamics
• Design and implement technical and soft skills training programs tailored to IT roles
• Partner with team leads to identify skill gaps and create personalized development plans
• Support career pathing, mentorship programs, and internal mobility strategies
• Evaluate training effectiveness using performance metrics and employee feedback
• Promote continuous learning through certifications, workshops, and knowledge-sharing sessions
• Handbook, working contract template and legal document updates
• HR legal training updates and animation
• Intranet updates on HR and legal processes if/when required
• Manage relationship with Legal advisor

Employee Relations

• Serve as a trusted advisor for employee concerns, conflict resolution, and workplace issues
• Coordinate with manager on employee’s concern – such as underperformance, misconduct, misbehavior
• Support set up of PIP and monitors the follow up and given feedback
• Facilitate on serving notice of PIP (Performance Improvement Plan), termination
• Recording, tracking, and documenting all ER cases and related information will be a key responsibility
• Ensure adherence to labor laws, company policies, and ethical standards
• Leading a policy review
• Contributing to the overall people agenda, stay updated on ER law and best practices, and disseminate relevant information to the business.
• Conduct investigations into employee complaints and recommend fair, compliant outcomes
• Analyze engagement data and trends to recommend culture-enhancing initiatives
• Coordinate with legal counsel on legal issues

People Management

• Resolving challenges and conflicts between co-workers
• Deploy retention programs – review of employee benefits, facilitates corporate social responsibilities, team building
• Support the deploy of our mentorship program

Employee Relation and Litigation

• Coordinate with manager on employee’s concern – such as underperformance, misconduct, misbehavior
• Support Set up of PIP and monitor the follow up and given feedback
• Facilitate on serving notice of PIP (Performance Improvement Plan), termination
• Coordinate with legal counsel on legal issues

Support annual increment campaign

• Update and control the data in VISEO HR management system (SuccessFactors/ SAP)

Communication

• Participation to the HR/Internal communication (newsletter, company events,..)
• Filling and other HR related administrative works

Reporting

• Weekly meeting with HR Director and Head of COE
• Monthly meeting with the DBU to receive feedback and give updates – facilitate the collaboration and quality of service
• Supervise, train, coach the Surabaya HR Executive

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5-7 years of progressive HR experience, with a focus on Employee Relations, Learning & Development, and Organizational Development.
• Experience in a technology or IT-focused company is highly preferred.
• Proven experience coaching and advising managers on performance management, team dynamics, and conflict resolution.
• Hands-on experience with an HRIS (Human Resources Information System); proficiency with SuccessFactors or SAP is a significant advantage.
• Deep expertise in employee relations, including conducting investigations, managing disciplinary processes, and resolving complex workplace issues. Comprehensive knowledge of labour laws and regulations is essential
• Strong understanding of performance management principles, including the ability to facilitate Performance Improvement Plans (PIPs) and provide constructive feedback. Experience in designing career pathing frameworks and mentorship programs
• Skillful in identifying training needs, designing effective learning solutions, and evaluating program effectiveness using key metrics
• Experience supporting annual HR cycles such as salary reviews and promotions. High attention to detail for managing HR data, legal documentation, and employee records
• Experience in supervising, mentoring, or coaching junior HR staff
• Excellent verbal and written communication skills, with the ability to serve as a trusted and confidential advisor to employees and management
• Exceptional ability to build rapport, de-escalate conflicts, and navigate sensitive situations with empathy and professionalism
• Strong analytical skills to diagnose complex employee issues and recommend fair, compliant, and practical solutions
• Unquestionable integrity and ability to handle highly sensitive and confidential information with discretion
• The ability to work in a fast-paced environment, manage multiple priorities, and adapt to evolving business needs
• French Language is good to have
• Familiar with Microsoft office applications like Outlook, Office
• Cheerful personality with good interpersonal skills and versatile

Employment type: Full-time; Seniority level: Mid-Senior level; Job function: Human Resources and Consulting; Industries: IT Services and IT Consulting and IT System Custom Software Development.

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