WFM Assistant Manager

About the role This is a full-time data entry and word processing role within the Teleperformance contact centre in Pasay City, Metro Manila. As a WFM Software Administrator I, you will play a key part in the smooth operation of the contact centre by maintaining and optimising workforce management software and processes. This is an important role that will...

Work Setup: 100% OnsiteWork Location: MOA PasayWork Schedule: M-F, 5am-4pm - can change depending on the business need (AU Program)Responsibilities:Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc.Runs short term forecast and...

Workforce Manager (MOA Pasay) | OnsiteWork Setup: 100% OnsiteLocation: MOA PasaySchedule: Monday - Friday, 5:00 AM - 4:00 PM (subject to change based on business needs; AU Program)Responsibilities:Develop month-wise, day-wise, and interval-wise forecasts, factoring in historical trends, seasonality, special events, churn/growth, weather patterns, and other...

OverviewThe WFM Scheduler is responsible for building, maintaining, and optimizing staff schedules to ensure the business meets its service level goals. This role supports operations by forecasting workload, planning agent shifts, and monitoring schedule adherence. The ideal candidate has strong analytical skills, attention to detail, and experience in...

Company DescriptionSports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

About the Position: Workforce Manager (MOA Pasay) | Onsite Work Arrangement: 100% Onsite Location: MOA Pasay Work Schedule: Monday to Friday, 5:00 AM 4:00 PM (may vary based on business requirements, AU Program) Responsibilities: - Develop monthly, daily, and interval forecasts by analyzing historical data and considering factors such as special...

Company DescriptionStemz Healthcare is a global leader in innovative healthcare services, dedicated to setting new industry benchmarks since 2015. Harnessing cutting-edge technology such as Artificial Intelligence (AI) and Machine Learning (ML), Stemz Healthcare ensures unmatched quality in patient care, efficient operations, and data-driven insights....

About the job: Assistant Manager - Quality Excellence (MOA Pasay) | OnsiteWork Setup: 100% onsite | Shift Schedule: UK Timezone (3pm-12am/4pm-1am MNL)Start Date: ASAPRequirements:College Grad2 years Quality Lead/People management experienceDomain expertise—any of Energy/Utilities—CS, Billing