Customer Service Executive

Cartrack Makati, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Service Executive role at Cartrack Cartrack Makati, National Capital Region, Philippines 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Cartrack We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.ResponsibilityMaintaining a positive, empathetic, and professional attitude toward customers always. Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice. Train customers on how to derive the most value from our Software-as-a-Service platform. Ensure customer satisfaction and provide professional customer support. Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop. Responding promptly to customer inquiries and communicating with customers through various channels. Providing feedback on the efficiency of the customer service process. Identify opportunities to sell additional services and or Cartrack software applications to clients. Compile daily efficiency and productivity reports. RequirementsDiploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience Experience in customer service. Proficient in English. Tech-savvy and computer literate. Excellent communication and interpersonal skills. Hands-on and a positive attitude. Team player with a high level of energy and able to work independently. ApplicationWe’d love to hear from you, chat with you and learn more about youPlease send your CV to Subject: Name_Customer Care Officer Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Software Development Referrals increase your chances of interviewing at Cartrack by 2x Get notified about new Customer Service Executive jobs in Makati, National Capital Region, Philippines . Makati, National Capital Region, Philippines 5 days ago Manila, National Capital Region, Philippines 2 weeks ago Manila, National Capital Region, Philippines 2 weeks ago Manila, National Capital Region, Philippines 4 days ago Customer Care Professional - American Express Taguig, National Capital Region, Philippines 2 weeks ago Manila, National Capital Region, Philippines 2 days ago Quezon City, National Capital Region, Philippines 1 month ago Taguig, National Capital Region, Philippines 2 weeks ago Mandaluyong, National Capital Region, Philippines 2 weeks ago Muntinlupa City, National Capital Region, Philippines 3 days ago Customer Service Expert (Remote, Contract) Encoder - Chat Support/Non-Voice - No experience required Customer Service Expert (Remote, Contract) Taguig, National Capital Region, Philippines 1 week ago Customer Service Expert (Remote, Contract) Pasig, National Capital Region, Philippines 1 week ago Dayshift - Encoder - Chat Support/Non-Voice - No experience National Capital Region, Philippines 1 week ago Makati, National Capital Region, Philippines 3 weeks ago Dayshift - PURE CHAT/NON-VOICE - No Experience Quezon City, National Capital Region, Philippines 4 weeks ago Customer Service Expert (Remote, Contract) Caloocan, National Capital Region, Philippines 1 week ago Makati, National Capital Region, Philippines 1 week ago Customer Care Professional - Canada Servicing Taguig, National Capital Region, Philippines 2 weeks ago Customer Service Representative - Quezon City Quezon City, National Capital Region, Philippines 1 week ago Customer Service Expert (Remote, Contract) Dayshift - Back office/ Non-Voice - No experience -weekends off Quezon City, National Capital Region, Philippines 3 weeks ago E-commerce Chat Specialist-Non-Voice-Dayshift-Open for Starters Client Success Representative APAC (Remote, Contract) Quezon City, National Capital Region, Philippines 1 week ago Customer Service Expert (Remote, Contract) Quezon City, National Capital Region, Philippines 1 week ago Encoder - Chat Support/Non-Voice - No experience Makati, National Capital Region, Philippines 2 days ago Customer Care Professional - ANZ Servicing Taguig, National Capital Region, Philippines 1 week ago Mandaluyong, National Capital Region, Philippines 1 month ago Client Success Representative APAC (Remote, Contract) Pasig, National Capital Region, Philippines 1 week ago Chat Support (Non-Voice) - No Experience required Manila, National Capital Region, Philippines 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr