Managed Services

Full Time EmploymentHybrid Setup (Ortigas, Pasig)Day ShiftTHE ROLEReporting to Group Technology Operation Services Director, the Service Management Lead will provide the vision, thought leadership, governance and continuous improvement of the IT Service Management. He will be accountable for ensuring that all ITIL processes are understood and consistently...

JOB POSITION: SERVICE DESK COORDINATORThis is a full-time role, on a US shift and a Work from Home set-up. If you have the right skill set, this may be your opportunity to enter this fast-growing organization.DUTIES & RESPONSIBILITIES:Pre-process service requests that arrive through email, manual entry, or direct client input.Act as the single point of...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

SM Mart Inc Job Description MANAGE CUSTOMER INTERACTIONS : Maintain appropriate service levels in all Customer Service Areas, ensuring smooth and orderly customer traffic flow in the CS counters. BUILD CUSTOMER RELATIONSHIPS : Build relationships with all customers who register with the Gift Registry to foster customer loyalty. RESOLVE CUSTOMER COMPLAINTS :...

Pmo Service Manager – SM Mart Inc (Tuguegarao) Posted today Job Description Manage customer interactions: Maintain appropriate service levels in all Customer Service Areas, ensuring smooth and orderly customer traffic flow in the CS counters. Build customer relationships: Build relationships with all customers who register with the Gift Registry to foster...

Role OverviewThe Service Delivery Manager (SDM) ensures smooth operations and successful service delivery for clients supported by our Virtual Assistants (VAs). This role is responsible for overseeing day-to-day operations, maintaining client satisfaction, driving performance management, and ensuring service excellence across assigned accounts. The SDM acts...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Overview Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is partnering with a freight forwarding and logistics company in their search for a Customer Service Manager based on Roxas Boulevard. Salary Range : Open Work Setup : Onsite Shift Schedule : Day Shift Location : Roxas Boulevard Responsibilities...

Be the spark that brightens days and ignites your career with TTEC’s award-winning employment experience. As a Service Delivery Manager working onsite in Cainta, Philippines, you’ll be part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion for leading, mentoring, and coaching? Are you looking for an...

A great workplace combines exceptional people with challenging problems. At ClickUp, we saw a world burdened by fragmented tools—with tasks, chats, calendars, documents, and other critical work all lost in silos. We knew there had to be a better way. So, we built a single platform that unifies tasks, docs, chat, calendar, and enterprise...