Digital services and Transformation Manager
4 weeks ago
Work Setup & Schedule: Onsite | Shifting Schedule
OverviewThe Digital Services and Transformation Manager will lead and implement initiatives focused on improving operational efficiency, driving digital innovation, and executing process transformation strategies within the organization. The role requires strong leadership, cross-functional collaboration, and the ability to align business goals with process improvements and digital solutions.
Responsibilities- Lead process improvement and transformation initiatives across multiple departments, ensuring alignment with strategic goals
- Drive innovation by identifying and implementing digital tools and technologies to streamline workflows
- Analyze current processes and recommend improvements using Lean Six Sigma methodologies
- Develop and execute transformation roadmaps focused on automation, digitization, and continuous improvement
- Collaborate with internal stakeholders and clients to identify pain points and deliver effective solutions
- Ensure performance metrics are met by monitoring KPIs and transformation outcomes
- Champion a culture of operational excellence and change management
- Report to senior leadership on project progress, impact, and digital strategies
- Stay updated on emerging digital and automation trends in the BPO and healthcare sector
- Bachelor’s degree in Business, Operations Management, Engineering, or any related field (Master’s degree is a plus)
- Certified Six Sigma Black Belt – Mandatory
- 5 to 10+ years of experience in Process Excellence, Transformation, or Digital Operations
- Strong understanding of transformation strategy, process optimization, and digital enablement
- Project Management certification (e.g., PMP, PRINCE2) – preferred but not required
- Proven ability to lead large-scale transformation initiatives and cross-functional teams
- Experience working in the Healthcare BPO industry is highly preferred
- Excellent analytical, communication, and stakeholder management skills
- Deep knowledge of current digital trends, automation technologies, and change management best practices
-
HR Shared Services Transformation Manager
2 weeks ago
Makati City, National Capital Region, Philippines White & Case Global Operations Center Manila Full time $104,000 - $130,878 per yearAbout the RoleThis role's internal job title is Manager, People Function Continuous Improvement.We are seeking an HR Shared Services Transformation Manager to lead HR process improvements and digital optimization within our People Function. You will play a strategic role in enhancing HR service delivery, leveraging Workday and ServiceNow, and embedding a...
-
Data and Digital Transformation Analyst
2 weeks ago
Makati City, National Capital Region, Philippines ICCP Group Full time $70,000 - $120,000 per yearSummary:We are seeking a results-driven and technically skilled professional to lead and support digital transformation initiatives within our organization. This role is responsible for managing cross-functional projects, gathering business requirements, building robust analytics solutions, and collaborating with both internal teams and external vendors. The...
-
Makati, Philippines Lennor Group Full timeOverview Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a leading, multinational global producer of essential minerals in their search for a Senior M365 and Digital Transformation Specialist based in Makati . Salary Range : Up to ₱125,000 Work Setup : Hybrid Shift...
-
Project Manager
2 days ago
Makati City, National Capital Region, Philippines Crescendo Digital Marketing Services Limited Co. Full time ₱1,200,000 - ₱3,600,000 per yearAbout Us:At Crescendo Collective, we are a global digital marketing agency with offices in the US, France, Philippines, and New Zealand. As a fast-paced, innovative team, we work with top-tier brands to create impactful digital experiences. Our culture is built around collaboration, innovation, and growth. We're seeking a Project Manager to join our dynamic...
-
Digital Marketing Manager
4 days ago
Makati, Philippines JBW Managed Services and Consulting Corp Full timeOverview Location: Makati (Hybrid – in-office to start) Job Type: Full-Time Reports to: Marketing Director Our client, based in Makati, is part of a global organization providing behavioral health, foster care, and social services across the U.S. They are expanding their mission-driven team in the Philippines and are looking for a passionate and...
-
Digital Marketing Analyst
6 days ago
Makati, Philippines Calibr8 Digital Full timeAbout Calibr8 Digital At Calibr8 Digital we unlock growth and value for E-commerce businesses through our digital marketing expertise. As a Digital Marketing Analyst (DMA), you will be a key member of the Digital Team Thorough research will be required to understand each client's industry, products/services, branding, and marketing goals. setting up...
-
Makati City, National Capital Region, Philippines Lennor Group Full time ₱144,000 - ₱1,500,000 per yearOur brand, Lennor Metier Consulting , a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a leading, multinational global producer of essential minerals in their search for a Senior M365 and Digital Transformation Specialist based in Makati.Salary Range : ₱120,000 - ₱125,000Work Setup : HybridShift Schedule :...
-
Digital Adoption Manager
4 days ago
Makati, Philippines Hoya Full timeHoya Makati, National Capital Region, Philippines Digital Adoption Manager The Digital Adoption Manager is responsible for creating, executing, and managing an enterprise-wide digital adoption strategy. This individual will be the catalyst for ensuring that all employees and stakeholders effectively and efficiently adopt new digital tools and technologies....
-
Digital Marketing Manager
1 week ago
Makati City, National Capital Region, Philippines JBW Managed Services and Consulting Corp Full time ₱1,500,000 - ₱2,500,000 per yearManager, Digital MarketingLocation:Makati (Hybrid – in-office to start)Job Type:Full-TimeReports to:Marketing DirectorAbout the CompanyOur client, based in Makati, is part of a global organization providing behavioral health, foster care, and social services across the U.S. They are expanding their mission-driven team in the Philippines and are looking for...
-
Transformation Manager
4 weeks ago
Makati, Philippines Security Bank Corporation Full timeDepartment Retail Transformation Group - RBS Job posted on Jun 26, 2025 Employment type Permanent About the Role As a Transformation Manager , you will be responsible for providing crucial support and supervision to Transformation Leads, ensuring the successful delivery of projects and partnerships. The Transformation Manager will coach, guide, and manage...
