
Technical Support Associates for Telecom Account
18 hours ago
Responsibilities
- Provide technical assistance to customers via phone, email, and chat.
- Troubleshoot software and hardware issues effectively.
- Document customer interactions and resolutions accurately.
- Collaborate with engineering teams to resolve complex problems.
- Maintain up-to-date knowledge of products and services.
- Deliver exceptional customer service and support.
- HS/SHS graduate
- Preferable with Call Center Experience
- With Excellent English communication skills
- Amenable to work on-site and in shifting schedules.
- Apply now and let TORCH be the light to your success
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