Operations Head
3 weeks ago
We’re Hiring: Operations Head
Are you a dynamic leader who thrives on keeping things running seamlessly while also driving growth and innovation?
We’re on the lookout for an Operations Head who can balance three exciting worlds:
Facility & Maintenance (Housekeeping, Linen & Laundry, Security, Transport, Safety, Dietary)
Marketing (Marketing Operations, Business Development, Customer Care)
Information Technology (IT Infrastructure, Systems & Network Management, Digital Transformation, Data Security & Support)
If you love creating impact behind the scenes, in front of the market, and through technology, this role is for you
What You’ll DoAs our Operations Head, you’ll:
Lead and empower diverse teams (Facilities, Marketing, and IT) to deliver top-notch service across functions.
Ensure a safe, efficient, secure, and welcoming environment for employees, partners, and customers.
Drive marketing initiatives that boost our brand, deepen customer engagement, and open new business opportunities.
Oversee IT operations — from infrastructure and systems to digital solutions — ensuring technology enables smarter, faster, and more secure operations.
Build systems and processes that make everyday operations smoother, smarter, and more cost-efficient.
Champion customer care — making sure every client feels valued and heard.
A strategic yet hands-on leader with at least 5 years of experience in operations, facilities, marketing, or IT leadership (healthcare, hospitality, or service industries are a big plus).
Someone who can manage multiple teams and vendors while keeping service quality and innovation at the center.
A growth-minded professional who’s not afraid to challenge the status quo and push for better ways of doing things.
Excellent communicator, collaborator, and problem solver — you thrive in building relationships inside and outside the organization.
Business- and tech-savvy, with a solid grasp of operational efficiency, digital transformation, and market growth.
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