
Solutions Consultant
2 weeks ago
Company Description
Turnitin is revolutionising the experience of writing to learn. Turnitin’s formative feedback and originality checking services promote critical thinking, ensure academic integrity and help students improve their writing. Turnitin provides instructors with the tools to engage students in the writing process, provide personalised feedback, and assess student progress over time. Turnitin's applications are used by more than 33 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, California, with international offices in Newcastle, Utrecht, Seoul, Melbourne, Noida and Mexico City.
Job Description
As a skilled Solutions Engineer, you are expected to have a passion for solving customer problems through creative technical solutions. In this Revenue Operation Department role, you'll be a technical expert, a strategic partner to sales teams, and a strong communicator. Your ability to understand customer needs and translate them into effective solutions will drive product value, sales success, and prospect satisfaction.
Responsibilities:
Customer Engagement & Solution Design:- Engage in functional & technical discussions with customers, understanding their requirements and pain points.
- Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
- Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.
- Provide technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.
- Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.
- Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.
- Stay updated on best practices and product knowledge, sharing insights with internal teams.
- Collaborate with colleagues on technical solutions and problem-solving strategies.
- Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary.
- Address technical questions and follow up on pending issues.
- Invest in personal and professional growth, expanding your technical skills and product knowledge.
Qualifications
Requirements:
- 2-4 years of experience in a Solutions Engineering or similar technical customer-facing role.
Technical Skills:
- Strong understanding of our product suite, including front-end and back-end functionality.
- Ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
Communication & Collaboration:
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
- Team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.
Strategic Mindset:
- Ability to align technical solutions with customer needs and business objectives.
Preferred:
- Bachelor's or Master's degree in relevant/related fields.
- Experience in Sales/Solutions Engineering and Management within the Technology sector.
Additional Information
Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
- Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
- Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
- Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
- Action & Ownership - We have a bias toward action and empower teammates to make decisions.
- One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
- Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
- Remote First Culture
- Health Care Coverage*
- Education Reimbursement*
- Competitive Paid Time Off
- 4 Self-Care Days per year
- National Holidays*
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement/*
- Access to Modern Health (mental health platform)
- Parental Leave*
- Retirement Plan with match/contribution*
* varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr-
Consultant, Solution Consulting
4 days ago
Makati City, National Capital Region, Philippines TransUnion Full time ₱2,400,000 - ₱6,000,000 per yearTransUnion's Job Applicant Privacy NoticePersonal Information We CollectYour Privacy ChoicesWhat We'll BringDrive Philippine credit solution consulting services with aim to probe and identify clients' critical business issues, develop solutions to address the clients' needs and support solution development.What You'll BringThis position requires 5-10 years...
-
Solutions Consultant
4 days ago
Makati City, National Capital Region, Philippines Achieve Without Borders, Inc. Full time ₱900,000 - ₱1,200,000 per yearSolutions Consultant (Pre-Sales)Job OverviewAchieve Without Borders Inc. is hiring a Solutions Consultant (Pre-Sales) to help businesses transform with leading ERP platforms such as Odoo, NetSuite, and SAP. If you've been conducting IT solution demos, this is your chance to level up your skills and showcase complete ERP solutions that drive real value.As a...
-
Genesys Solutions Consultant
2 weeks ago
Cebu City, Philippines Helpware Full timeThe Solutions Consultant works in a consultative role to understand customer needs and map them to Genesys software, services, and consulting offerings delivered in a holistic solution. This role works with all levels of customer organizations, tailoring the messaging to meet the needs of various stakeholders, including C-level decision-makers. Key...
-
Solution Consultant
2 weeks ago
Cebu City, Philippines Benifex Nordics Full timeWho are Benifex? We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees...
-
Insurance Solutions Consultant
4 days ago
Makati City, National Capital Region, Philippines Insular Life Assurance Co., Ltd. Full time ₱900,000 - ₱1,200,000 per yearBe part of something new and impactful. The Insurance Solutions Consultant for Worksite will be part of the pioneer batch launching this role within the organization—marking the first time we are engaging individuals for this position. This exciting opportunity is ideal for self-driven individuals who want to take part in shaping a new sales engagement...
-
Junior Solutions Consultant
2 days ago
Makati City, National Capital Region, Philippines VITRO Inc. Full time ₱600,000 - ₱1,200,000 per yearCompany DescriptionVITRO, Inc., a fully owned subsidiary of ePLDT, is the pioneer in local data center industry. Since its inception in 2000, VITRO Inc. has been the Philippines' leading data center operator, setting a precedent with the establishment of the country's first data center in Pasig City. This landmark achievement has propelled the company to its...
-
Solutions Architect Consultant
4 days ago
Makati City, National Capital Region, Philippines Rising Tide Digital, Inc. Full time ₱1,500,000 - ₱2,500,000 per yearWork Location:Makati City; Hybrid (3x onsite & 2x WFH))Work Schedule:Dayshift, Monday to Friday, 9:00 AM - 6:00 PMWork Setup:1-month project based ONLYAbout the role Rising Tide Digital, Inc. is seeking an experienced Solutions Architect Consultant to join our team on a contract basis. As a Solutions Architect Consultant, you will be responsible for...
-
IT Business Development Manager
4 days ago
Makati City, National Capital Region, Philippines EPS CONSULTANT Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionEPS CONSULTANT is a sports company based out of 71 RUE DE LA REPUBLIQUE, Argenteuil, Île-de-France, France. We are committed to providing cutting-edge sports solutions and services. Our team is dedicated to excellence and innovation in the sports industry, ensuring the highest quality for our clients. Join us and be part of a dynamic and...
-
SAP Solutions Consultant
2 days ago
Quezon City, National Capital Region, Philippines DynamIQ Enterprise Solution Inc. Full time ₱900,000 - ₱1,200,000 per yearResponsibilities:Provide SAP software maintenance and support to correct systems errors, user inquiries, concerns, and problemsProvides SAP troubleshooting, testing, and implementation of system configurations and changesImprove system efficiency by consulting with end-users and providing innovative solutionsEnsure that all issue resolutions and requested...
-
Insurance Solutions Consultant
1 week ago
Cebu City, Philippines Insular Life Assurance Co., Ltd. Full timeOverview Be part of something new and impactful. The Insurance Solutions Consultant for Worksite will be part of the pioneer batch launching this role within the organization—marking the first time we are engaging individuals for this position. This exciting opportunity is ideal for self-driven individuals who want to take part in shaping a new sales...