Insurance Officer

6 days ago


Pasig, Philippines Acquire Intelligence Full time

Acquire Intelligence We’re an award‑winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world Snapshot of Your Role As an Insurance Officer , you’ll be responsible for ensuring smooth, compliant, and cost‑effective management of insurance policies and claims processes. You will handle end‑to‑end insurance operations, from policy administration and risk review to claims management and cross‑department collaboration. Your Day‑to‑Day Tasks Claims Processing: Manage and oversee motor insurance claims from initiation to resolution, ensuring timely and fair handling. Compliance: Ensure compliance with all regulatory requirements and industry standards related to insurance processes. Client Service: Address customer inquiries, resolve concerns, and maintain high levels of client satisfaction. Risk Management: Assess and mitigate risks by reviewing policies, premiums, and claims histories. Budget Management: Monitor budgets, minimize financial loss, and achieve cost‑saving targets related to insurance activities. Administrative Tasks: Maintain accurate documentation, prepare insurance‑related reports, and manage internal and external correspondence. Coordination: Work closely with brokers, underwriters, and claims adjusters to ensure seamless policy and claims processing. Policy Management: Administer existing policies, secure competitive quotations, and ensure appropriate and up‑to‑date coverage. About You At least 1–2 years of experience in insurance operations, policy administration, or claims management. Strong understanding of insurance principles, particularly motor insurance policies and claims. Excellent attention to detail and organizational skills. Ability to analyze data and make informed decisions to reduce risk and manage costs. Solid communication and interpersonal skills, especially when working with clients and vendors. Familiarity with insurance platforms and claims systems is an advantage. Comfortable working cross‑functionally and managing multiple tasks simultaneously. What Success Looks Like Accurate, timely, and compliant handling of all insurance‑related processes. Reduction in unnecessary costs or losses from underinsured assets or delayed claims. High client satisfaction and smooth collaboration with internal and external stakeholders. What We Value Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results. Join the A‑Team Come for a career, stay for the fun. Experience the A‑Life #J-18808-Ljbffr


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