CSR | Insurance | Back Office

4 days ago

Pasig, National Capital Region, Philippines People Matte Full time ₱900,000 - ₱1,200,000 per year

About the role

We are seeking a talented and dedicated Customer Service Representative (CSR) to join our vibrant and growing team. In this full-time, office-based role in Ortigas, Pasig City Metro Manila, you will be responsible for providing exceptional customer service and support to our insurance clients.

What you'll be doing

  1. Handling inbound customer calls and responding to inquiries, complaints, and requests in a professional and friendly manner
  2. Providing accurate information about insurance policies, claims, and other services
  3. Documenting customer interactions and updating customer records in our systems
  4. Escalating complex issues to the appropriate team or supervisor when necessary
  5. Adhering to company policies and procedures to ensure a consistent customer experience
  6. Continuously improving your product knowledge and customer service skills through training and development

What we're looking for

  1. 1-2 years of experience in a customer service or call centre role, preferably in the insurance industry
  2. Excellent communication and interpersonal skills, with the ability to listen, empathize, and provide solutions
  3. Strong problem-solving and decision-making abilities
  4. Proficiency in using computer systems and software, including customer relationship management (CRM) tools
  5. A passion for delivering exceptional customer service and a genuine desire to help others
  6. Familiarity with insurance products and regulations would be an advantage

What we offer

We are committed to creating a positive and engaging work environment for our employees. Some of the key benefits you can enjoy in this role include:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive health and wellness benefits, including medical and dental insurance
  3. Opportunities for career development and training
  4. A collaborative and supportive team culture
  5. Flexible work arrangements, including the ability to work from home on occasion

About us

We are a leading provider of innovative insurance solutions and customer service excellence. Our mission is to empower our clients and their customers with the tools and support they need to thrive. With a strong focus on innovation, collaboration, and customer-centricity, we are continuously seeking talented individuals to join our dynamic team.

If you are excited about the prospect of joining our team and contributing to our success, we encourage you to apply now.

  • Back Office Agent

    2 weeks ago

    Pasig, National Capital Region, Philippines Spectre Teleservices Full time ₱192,000 per year

    We are looking for a Data Encoder to join our Back Office team. The role involves accurately entering, updating, and maintaining data in our systems and databases. This position requires strong attention to detail, accuracy, and the ability to handle sensitive information with confidentiality.Responsibilities:Accurately encode, update, and maintain...

  • Spanish CSR

    4 days ago

    Pasig, National Capital Region, Philippines Targets RMS Full time ₱480,000 - ₱720,000 per year

    JOB DESCRIPTION OVERVIEW:The Spanish CSR is primarily responsible for answering patient inquiries with exceptional customer service while maintaining positive patient relations.Billing inquiries: Patients may call to inquire about their bills, ask for clarification on charges, or request an itemized bill.Insurance coverage: Patients may call to inquire about...

  • Accounts Receivable Officer

    4 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

    Accounts Receivable Officer (Cash Application)Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS AN Accounts Receivable Officer (Cash Application)?Our...

  • Mandarin CSR- Chat Support

    4 days ago

    Pasig, National Capital Region, Philippines N&M Staffing Services Full time ₱250,000 - ₱500,000 per year

    About the roleWe are seeking a talented Mandarin-speaking Customer Service Representative to join our dynamic team at N&M Staffing Services' office in Pasig City, Metro Manila. As a Mandarin CSR - Chat Support, you will play a crucial role in delivering exceptional customer service through real-time chat interactions. This full-time position offers the...

  • BACK OFFICE

    4 days ago

    Pasig, National Capital Region, Philippines Orbit-Teleservices Ortigas Site Full time ₱30,000 per year

    We are looking for experienced Online Assistants to join our Hotel Reservation team. In this role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.Key Responsibilities:Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.Provide accurate and timely information about room...

  • csr voice account

    4 days ago

    Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱18,000 - ₱23,000 per year

    CALL CENTER HIRING | EXPRESS HIRING | PURE VIRTUAL PROCESSCSR FINANCIAL VOICE ACCOUNTEARN UP TO 23,000 SALARY PACKAGE + INCENTIVES + 15,000 SIGNING BONUSQUALIFICATIONS:WITH OR WITHOUT EXPERIENCEGOOD COMMUNICATION SKILLSCAN WORK ONSITE IN PASIG CITYMUST HAVE VIBER ACCOUNT FOR FAST PROCESSINGJob Types: Full-time, Fresh graduatePay: Php18, Php23,000.00 per...

  • csr financial account

    4 days ago

    Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱216,000 - ₱276,000 per year

    CALL CENTER HIRING | 100% VIRTUAL PROCESS | PHONE PROCESSCSR FINANCIAL ACCOUNT EARN UP TO 23,000 SALARY PACKAGE + INCENTIVES + 15,000 SIGNING BONUSQUALIFICATIONS:NO EXPERIENCE REQUIREDCAN WORK ONSITE IN PASIG CITYCAN START ASAPCAN WORK SHIFTING SCHEDULEJob Types: Full-time, Fresh graduatePay: Php18, Php23,000.00 per monthBenefits:Additional leaveFlexible...

  • 1-Day Virtual Hiring Process Healthcare CSR | Up to 28K Package + 30K SOB

    4 days ago

    Pasig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱288,000 - ₱336,000 per year

    1-Day Virtual Hiring Process Healthcare CSR | Up to ₱28,000 Package + ₱30,000 Sign-On Bonus | With at least 1 Year of Healthcare BPO experience.About the role Nezda Technologies, Inc. is seeking passionate and customer-focused individuals to join our dynamic team as a Healthcare Customer Service Representative. This full-time role offers an attractive...

  • csr sales voice

    4 days ago

    Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱144,000 - ₱360,000 per year

    CALL CENTER HIRING | BPO SALES ACCOUNT | EXPRESS HIRING | PHONE PROCESSCSR SALES BPO ACCOUNT (VOICE / CHAT ACCOUNT)EARN UP TO 28,000 SALARY PACKAGE + INCENTIVES + NIGHT DIFFQualifications:at least high school graduate / SHS GraduateWith 6 months SALES in BPO setting / 6 months sales/upselling call center experienceCan work onsite in Pasig CityCan work...

  • Training Officer

    4 days ago

    Pasig, National Capital Region, Philippines Fortune General Insurance Corporation Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionFORTUNE GENERAL INSURANCE CORPORATION, or FGen Insurance, is a non-life insurance company with over fifty years of experience in serving the risk management needs of Filipinos. We are dedicated to providing innovative and cost-effective risk transfer tools and products. Committed to excellence, we aim to be role models in the industry...