Sales Officer

5 days ago

Pasig, National Capital Region, Philippines Fortune General Insurance Corporation Full time ₱1,500,000 - ₱2,500,000 per year

I. Process Management:

· Streamlining and managing processes related to policy issuance, renewals, claims processing, and customer service.

· Ensuring compliance with industry regulations and company policies.

· Implementing best practices for operational efficiency.

II. Team Leadership:

· Leading and managing a team of professionals, including administrative staff, customer service representatives, and possibly sales agents.

· Providing training and development opportunities to staff.

· Setting performance standards and conducting evaluations.

III. Customer Service Oversight:

· Ensuring high levels of customer satisfaction through excellent service.

· Addressing customer complaints and resolving issues in a timely manner.

· Working to maintain strong relationships with both clients and insurance providers.

IV. Strategic Planning:

· Contributing to the development of the company's strategic plan.

· Identifying opportunities for growth and improvement within the operations.

· Collaborating with other managers and executives to align operations with the overall business strategy.

V. Compliance and Risk Management:

· Ensuring that the company complies with all relevant laws, regulations, and guidelines.

· Managing risks associated with the operations, including regulatory compliance and data protection.

VI. Partner Relations:

· Managing relationships with partners and insurance carriers.

· Negotiating contracts and ensuring that service levels are maintained.

VII. Project Management:

· Leading operational projects, such as the launch of new products or services.

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