Retention Manager

ARetention Manageris responsible in managing the assigned accounts and performing all client retention activities, which includes account replenishment, assessment and evaluation, and market update.Duties And ResponsibilitiesMaintain active status of all assigned clientsPromote account strength maintenanceUpsell the company offers and servicesEducate clients...

Responsibilities Customer Data Analysis: Analyzing customer data (usage patterns, support tickets, feedback) to identify trends and predict potential churn. Proactive Engagement: Reaching out to at-risk customers with personalized support, training, or offers to address their concerns and demonstrate value. Relationship Building: Developing strong...

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayTransforms data into real persons to enable hyperpersonalization, allowing the team to...

Location: BGC, TaguigWork Setup: Full OnsiteWork Schedule: Day Shift | Monday to FridayRole OverviewThe position will be responsible for leading key initiatives within the organizations consumer-facing loyalty program. This role is essential to enhancing customer engagement, increasing repeat business, and supporting overall sales growth. The ideal candidate...

Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia,...

Join Our Team at TechVillHey there TechVill is one of the fastest-growing home services companies in North America, and we're leading the way in appliance repair and beyond.To continue our expansion and strengthen customer loyalty, we're looking for a Retention Marketing Specialist who will take full ownership of retention strategies, create personalized...

About the Role:Grade Level (for internal use):09The Team: The Revenue Execution team is a key partner to the frontline Revenue team, serving as experts on renewal execution across D&R and RVS product portfolios.  We are a vibrant, global team of ambitious, client-focused professionals who thrive on collaboration, problem solving, and supporting the...

Client Retention Specialist – Restos/Wet Market (Piso Traders) Posted 1 day ago Location: Parañaque, PhilippinesWork Mode: Work From Office Role: Client Retention Specialist - Restos/Wet Market (Piso Traders) What You'll Do: Develop retention strategies for restaurant and wet market clients Conduct regular check-ins and relationship management calls...

Join to apply for the HR Shared Services Specialist Retention role at AboitizPower The position is responsible to support the alignment and delivery of designated HR Pillar (Retention) across the Thermal Business Group working with other human resources personnel in the group as focal person. The position is also responsible for employee data integrity by...

Manage Collections and Follow-Up CallsInitiate and manage collection calls to non-paying customers.Follow up persistently to resolve outstanding payment issues.Maintain detailed records of communication and agreements, ensuring compliance with company policies.Address Cancellation ConcernsEngage directly with customers expressing cancellation concerns.Offer...