
Customer Service Supervisor
3 weeks ago
The Customer Service Supervisor is responsible for overseeing the daily operations of the customer service team to ensure a high standard of service delivery. The role involves team supervision, issue resolution, interdepartmental coordination, and performance monitoring aligned with company service objectives.
- Supervise daily operations of the customer service team to ensure excellent service delivery.
- Monitor and respond to customer inquiries, complaints, and feedback via phone, email, and social media.
- Train, mentor, and evaluate customer service staff to improve performance and service quality.
- Create and implement standard procedures for handling customer concerns and escalations.
- Coordinate with other departments (Sales, Logistics, Inventory, etc.) to resolve customer issues efficiently.
- Analyze service trends and generate reports to support continuous improvement.
- Maintain and monitor KPIs such as response time, resolution rate, and customer satisfaction.
- Oversee proper documentation of customer interactions and resolutions.
- Handle escalated customer issues professionally and promptly.
- Ensure the customer service area is organized, professional, and aligned with company standards.
- Perform other tasks as may be assigned by management.
- 1- 3 years of experience
- Bachelor's degree required
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Front End Supervisor
1 week ago
, Bulacan, Philippines Buscojobs Full timeJob Postings Summary Posted today The following job descriptions are included in this listing. Each entry preserves the original information while improving structure and readability using only allowed HTML tags. Front Office Supervisor Our hotel is hiring FRONT OFFICE SUPERVISOR Must possess at least a Bachelor's or college degree in any...
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Territory Development Supervisor
1 week ago
, Bulacan, Philippines Asia Brewery Inc Full timeBe among the first 25 applicants We’re currently on the lookout for experienced candidates to join us as a Territory Development Supervisor! See qualifications below: Qualifications Bachelor’s Degree in Business Administration or any related field At least 5 years of solid experience in an FMCG company (preferably in the returnable glass business) Strong...
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Supervisor - Supermarket
1 week ago
, Bulacan, Philippines Buscojobs Full timeJob Benefits SSS/Philhealth/Pag-IBIG Contributions Paid Training Quarterly NS Basic and Sales Target Incentive Quarterly Perfect Attendance Incentive Quarterly Awarding Ceremony Year-End Performance Bonus Birthday Allowance Up to 10% Merch Discounts Holiday Pay and Overtime Pay Service Incentive Leave Promotion to permanent position Career Advancement...
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Customer Relations Services Supervisor
1 week ago
, Laguna, Philippines Buscojobs Full timeCustomer Service Representative Legazpi - Offers Legazpi, Albay Sutherland Posted today Job Description Do you enjoy healthy conversations about relative problems or issues with people whom you just met? If so, then join our dynamic team! Be part of our Customer Service Associate team and enjoy: Handling incoming inquiries from clients & customers;...
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Production Shift Supervisor
1 week ago
, Bulacan, Philippines RURAL INDUSTRIAL CORPORATION Full timeOverview Job Overview: The Paper Mill Production Shift Supervisor is responsible for achieving target production output of paper products with the required quality for customers. This involves efficient management of workers (both regular and agency), optimal use of raw materials, chemicals, electricity, and water, ensuring safety and environmental...
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Farm Operarions Supervisor
3 weeks ago
, Bulacan, Philippines Agripacific Corporation Full timeCompany Description Agripacific Corporation, established in 2015 by manufacturing professionals and businessmen, is dedicated to producing high-quality food products and ingredients. The company specializes in the finest flour, oil, and shortening, using top-of-the-line machines and adhering to the strictest quality assurance standards. Supported by a...
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Production Shift Supervisor
2 weeks ago
, Bulacan, Philippines RURAL INDUSTRIAL CORPORATION Full timeOverview The Paper Mill Production Shift Supervisor is responsible for achieving target production output of paper products with the required quality for customers. This involves efficient management of workers (both regular and agency), optimal use of raw materials, chemicals, electricity, and water, ensuring safety and environmental sustainability. Duties...
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Customer Service Analyst
3 weeks ago
Bulacan, Philippines Celeste Full timeOverview The Customer Service Analyst is responsible for evaluating customer service operations, analyzing performance data, and providing actionable insights to improve the overall customer experience. This role ensures that customer interactions are monitored, measured, and optimized in alignment with organizational goals. Location Location: 100% Remote...
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Production Supervisor
2 weeks ago
, Bulacan, Philippines Private Advertiser Full timeGrow beyond UR job with URC! Universal Robina Corporation is looking for a Feedmill Production Supervisor What are the Roles and Responsibilities? · Learn and understand all feed mill processes through immersion and develop skills of efficient production supervisor · Identifies and recommend solutions to machine breakdown and process delays · Optimize...
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Customer Service Supervisor
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Service Supervisor (Bpo or Fintech) Mandaluyong, National Capital Region ONLINE LOANS PILIPINAS FINANCING, INC. Posted today Job Description Job Highlights 15 VL & 15 SL upon regularization, pro-rated HMO with one (1) dependent upon regularization 7.5 unused VL conversion and 10 unused SL conversion Monthly Performance Incentives Responsibilities...