Customer Service Representative

5 days ago

Baliuag Bulacan, Philippines ECXperience Full time ₱200,000 - ₱400,000 per year

Key responsibilities

  • Customer support: Respond to customer inquiries, complaints, and feedback through channels such as phone, email, live chat, or social media.
  • Problem resolution: Handle returns, resolve issues, and troubleshoot customer problems, escalating complex cases to a supervisor or another department when necessary.
  • Product and service knowledge: Provide detailed information about products and services, explain processes, and offer recommendations.
  • Transaction management: Process orders, calculate charges, and handle payments.
  • Account management: Update customer information in a CRM system and manage customer accounts and transactions.
  • Documentation: Keep detailed records of customer interactions and actions taken.
  • Collaboration: Work with other departments and team members to ensure timely and effective issue resolution.

Essential skills and qualifications

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency with computer systems and customer relationship management (CRM) software.
  • Ability to multitask and manage time effectively.
  • Patience and empathy when dealing with customers.

  • Customer Service Representative

    1 week ago

    Baliuag, Philippines Metacom Full time

    A Customer Service Representative is responsible for assisting customers by answering inquiries, resolving issues, providing accurate information about products or services, and ensuring a positive overall customer experience through phone, chat, or email support.

  • Customer Service Clerk

    2 weeks ago

    Baliuag, Bulacan, Philippines The SM Store (SM Mart Inc.) Full time ₱150,000 - ₱250,000 per year

    Job Function: Responsible in maintaining appropriate service levels in the assigned Customer Service areas and ensure smooth execution of assignments.Responsibilities:Monitor Gift Bags/Gift Wrapping SuppliesManage the InventoryPrepare Item/s for Pull-OutMaintain and Upkeep of Customer Service (CS) AreaQualifications:At least Senior High School...

  • Client Service Representative

    2 days ago

    Baliuag, Philippines Radiowealth Finance Company Full time ₱250,000 - ₱500,000 per year

    Join us and discover a career where the perks extend far beyond the ordinary Here's an overview of your future role:Employment Type: Full-timeSchedule: Day ShiftWork Arrangement: Permanent On-SiteWhy choose us?Competitive industry standard compensation packageHMO coverage upon regularization.30 Leave credits per year consumed at your discretion and...

  • Branch Service Associate

    2 weeks ago

    Baliuag, Bulacan, Philippines City Savings Bank Full time ₱150,000 - ₱250,000 per year

    About the roleAs a Branch Service Associate at City Savings Bank, you will play a crucial role in providing exceptional customer service and support at our Baliuag Bulacan branch. This is a full-time position, offering a rewarding career in the banking and financial services industry.What you'll be doingGreeting customers and assisting them with their...

  • Customer Support Representative

    4 weeks ago

    , Bulacan, Philippines Buscojobs Full time

    The Offer Leadership Role Attractive Salary & Benefits Flexible working options The Job Job Responsibilities : Handle phone support for Csr or IT-related concerns (hardware, software, and connectivity issues) Deliver clear instructions and effective troubleshooting steps to customers Provide excellent customer service and ensure timely resolution of...

  • Sales Representative

    6 days ago

    , Bulacan, Philippines Topserve Service Solutions, Inc. Full time

    Identify and engage potential customers to drive sales growth. Develop and maintain strong relationships with clients. Present and demonstrate products effectively to meet customer needs. Achieve sales targets and objectives on a monthly basis. Gather market and customer feedback for continuous improvement. Collaborate with team members to enhance overall...

  • Sales Development Representative

    4 weeks ago

    Bulacan, Philippines DOXA Talent Full time

    Overview Join to apply for the Sales Development Representative (SDR) (Colombia) role at DOXA Talent Location: Must be in Colombia - Remote. Environment: Colombian and International Teams. Language: Advanced English (B2/C1+). Timezone: Monday to Friday - 9:00 am - 6:00 pm. Non-fixed Term Contract. The Role We’re seeking a proactive and results-driven...

  • Customer Service Officer

    2 weeks ago

    Bulacan, Philippines Work Life Safety Systems Full time

    At Work Life Safety Systems (WLSS) , we help businesses across Australia create safer, compliant, and more productive workplaces.Through our consulting services and proprietary SaaS platform, we simplify workplace safety and compliance — including electrical testing, fire equipment servicing, WHS management, and risk reporting. We’re an...

  • Field Sales Representative

    2 days ago

    Baliuag, Philippines MIX MARKET Full time ₱192,000 per year

    Purpose of PositionTo support the Sales Department and other departments within the company in achieving sales and business objectives. Tap maximum potential for all markets of MIX products. He adheres to company policies & regulations encompassing sales, distribution, collection and financial matters (e.g., Collection, Account Receivables, Operation...

  • Customer Service Supervisor

    6 days ago

    , Bulacan, Philippines Moderno Smart Home Depot, OPC Full time

    The Customer Service Supervisor is responsible for overseeing the daily operations of the customer service team to ensure a high standard of service delivery. The role involves team supervision, issue resolution, interdepartmental coordination, and performance monitoring aligned with company service objectives. Supervise daily operations of the customer...