It Service Desk Analyst- Up To 40K And Accepting >1

IT Service Desk Analyst Up To 40k

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Job Description

Qualifications:

• Must be a graduate of Computer Engineering, BS Computer Science, Information Technology, or a 3-year Computer Technology course.
• Prior work experience is not required, but technical-related OJT or internship experience is an advantage.

Responsibilities :

• Report directly to the QCG Supervisor and carry out comprehensive testing and quality checks on units, following official documentation

Specific Duties :

• Set up software (including OS) and hardware configurations based on official documents such as Pickslips, Borrowing Forms, Rental Agreements, and Fixed Asset records, and any special instructions provided.
• Conduct quality assurance tests on units being prepared for delivery.
• Perform physical inspections to ensure all units are complete with required accessories (e.g., for servers, laptops, and other specialized products).
• Use network protocols to perform multicast loading of client-specified images onto units.
• Ensure all units are correctly configured according to client specifications before dispatch.
• Approve packaging and delivery of units that pass quality control checks.

Work Location :

• Brgy. Ugong, Pasig (willing to work on-site)

Benefits :

• Additional leave, company Christmas gift, health insurance, life insurance, paid training, promotion to permanent employee

Education :

• Bachelor's (Preferred)

Experience :

• Administrative Assistant: 1 year (Preferred)

Language :

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Technical Support

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• Basic knowledge of electrical and civil works is a plus, but not required. Willingness to undergo training is essential.
• Must possess good moral character and a positive work attitude.
• Senior High School graduates are preferred but not required.

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Technical Support (Temp Work At Home)

Technical Support | Temp Work At Home; Health Care | Temp Work At Home

Who Can Apply?

• College Graduates – No BPO experience needed
• At least 6 months BPO experience for Undergraduates & SHS/HS Graduates (Old Curriculum)
• Must have an active Viber account
• Must have a strong internet connection
• Residing within Everise Locations or nearby areas

Locations: BGC, Taguig

How to apply: {employee referrals and contacts listed by employee}

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Technical Support

Pasig City, National Capital Region ₱ - ₱

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Job Title : Tier 1 Technical Customer Experience Advocate

Responsibilities

• Provide real-time support through Zendesk tickets and calls, ensuring prompt and accurate resolutions.
• Handle incoming phone calls to troubleshoot customer issues with empathy and clarity.
• Address inquiries including hardware setup, software functionality, troubleshooting, and best practices.

Qualifications

• 2-3 years of technical support experience.
• Remote troubleshooting experience required.
• Excellent English communication skills.
• Strong problem-solving and customer-first mindset.
• Ability to troubleshoot technical issues clearly and concisely.

Preferred

• Familiarity with Zendesk; background in photography, software, or event tech is a plus.
• Remote team work comfort, strong attention to detail.

Location: BGC, Taguig; On-site shifting

Salary: Competitive; Benefits include HMO, leave credits, and more.

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Technical Support

Paco, Metropolitan Manila ₱ - ₱

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KEY RESPONSIBILITIES

• Unpacking/packing of units; safe handling to prevent damage
• RAM installation and disassembly; cleaning; resealing for transport

Job Requirements

• Graduate of IT-related course; fresh graduates welcome
• Knowledge of hardware/software troubleshooting
• Willing to be assigned in Paco, Manila and Caloocan
• Free parking; life insurance

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Technical Support

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Job Responsibilities

• Maintain and troubleshoot computers, printers, and peripherals at head office and project sites
• Preventive maintenance; support network peripherals
• Check server loads and usage; install software (OS, antivirus, office suite, engineering apps)

Qualifications

• 2 years IT degree or higher
• Knowledge of database management software and programming language
• Networking/troubleshooting skills; knowledge of Linux server management, WordPress, PFsense

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